SAP S/4HANA OTC

(Order-to-Cash) Functional SME (Hybrid) (Dublin, OH, 43017) | 09/21/26

Job Code :

GSK-10088

Job Description Job Title

SAP S/4HANA OTC

(Order-to-Cash) Functional SME (Hybrid) Location Dublin, OH Duration 12 Months Interview Type Virtual / In-Person Note Local candidates will be considered and submitted first. Local candidates are preferred; strong travelers willing to travel Monday through Thursday will also be considered. Job Description The Order to Cash

• Sales & Customer Fulfillment Functional SME will lead and design integrated sales and customer fulfillment processes while serving as a functional subject matter expert for Order-to-Cash operations.

The role will provide business process expertise across customer management, order processing, fulfillment, billing, returns, credit management, and customer service. The SME will bring detailed knowledge of current sales, distribution, and customer service processes and help evaluate and align them with

SAP S/4HANA

capabilities.

Key Responsibilities:

Serve as the functional SME and business process expert for Order-to-Cash, sales, and customer fulfillment processes. Lead and support the design of integrated sales, distribution, fulfillment, and customer service processes. Provide detailed knowledge of current-state sales, distribution, customer management, and customer service processes. Participate in fit-to-standard workshops and evaluate

SAP S/4HANA

capabilities against business processes. Review and validate business requirements, process designs, and functional specifications. Identify process gaps and recommend practical solutions aligned with standard SAP capabilities. Collaborate with business stakeholders, functional teams, and technical teams to define and validate future-state processes. Support integration across Sales, Materials Management, Warehouse Management, Logistics, Sales Planning, and Inventory Management. Support testing activities, including test planning, execution, defect analysis, and validation. Participate in data migration validation and ensure migrated data supports business process requirements. Support cutover planning and readiness activities for sales and customer fulfillment processes. Contribute to change management, user training, and business adoption activities. Support process documentation and provide guidance to business users and project teams. Help ensure integrated Order-to-Cash processes are aligned with business objectives and

SAP S/4HANA

best practices. Top Skills & Years of Experience S.No Skill Requirements Years Proficiency 1 5+ years of expertise in SD, MM, EWM, Logistics, Sales Planning, and Inventory Management 6 Advanced 2 SAP Signavio and SAP Cloud ALM Not Specified Advanced 3 SAP S/4HANA with Fiori UX experience Not Specified Advanced 4 Experience working on at least 2 Greenfield

SAP S/4HANA

implementations Not Specified Advanced 5 SAP S/4HANA 2020 or higher, including hands-on experience authoring functional specifications

Not Specified Advanced Recruiter Details Contact:

 Praveen

• praveen@gsksolutions.com
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