Enterprise Program Management Business Analyst Senior

Enterprise Program Management Business Analyst Senior Teacher Retirement System of Texas - 3.3 Austin, TX Job Details Full-time $89,286 - $111,608 a year 21 hours ago Qualifications Performance dashboard reports Bachelor's degree in management information systems Dashboard development Contract management Power BI Databricks Data visualization software proficiency Doctoral degree Computer Science Requirements specification Management Information Systems Vendor management

PMP CBAP

Process optimization Microsoft Power Automate Qualitative research Survey design Regulatory compliance Bachelor's degree in business Business analysis Process improvement Data reporting Information Systems Windows Master's degree High school diploma or GED Qualtrics SQL Public Administration Data quality management Analysis skills Quality assurance Bachelor's degree Access control implementation Decision making Legislation Requirements analysis Staff training Organizational skills SharePoint Bachelor's degree in public administration Survey research Presentation creation Productivity software Training & development Workshop facilitation Senior level AI Cross-functional collaboration Business Bachelor's degree in computer science Data-driven decision making Project stakeholder communication Stakeholder relationship building Strategic planning Excel data analysis Stakeholder management

Full Job Description Enterprise Program Management Business Analyst Senior Requisition ID:

req1380

Employment Type:

Unclassified Regular Full-Time (URF)

Division:

Enterprise Program Management Compensation:

89,286.00 - 111,608.00,

Annual Salary Job Closing:

5/25/2026

Location:

TRS Headquarters Building 1 4655 Mueller Boulevard Austin, TX, 78723 United States

WHO WE ARE

Service, Respect, and Connection are core to the individual and collective TRS experience. We know that great service rests on a foundation of relationships that connect us all to an empowering and rewarding career. At TRS, we're inspired by our community who bring authenticity and commitment to our mission to improve the retirement security of public education employees and retirees throughout Texas. As a group of achievers, we tap collaboration and innovation to raise the bar in performance, administering and counseling pensions and healthcare benefits to ensure certainty for the future of our members. We invite you to join us, where both personal and career growth are respected and where you can make a difference in our members' lives every day. The Enterprise Program Management (EPM) Business Analyst Senior leads business research, analysis, surveys, and data analytics initiatives to support strategic decision-making across the agency. The incumbent will apply advanced business analysis methods, data-driven insights, and stakeholder engagement to translate business needs into actionable requirements, analytical solutions, and measurable outcomes. This position will proactively work with the EPM team, Information Technology, and agency stakeholders

WHAT YOU WILL DO

Business Analysis & Requirements Management Leads business analysis activities for enterprise survey, research, and analytics initiatives, including problem definition, stakeholder analysis, requirements elicitation, documentation, validation, and change impact assessment. Analyzes and documents current-state and future-state business processes, workflows, data flows, and system requirements to support agency objectives. Develops and maintains functional and non-functional requirements, use cases, business rules, and traceability artifacts. Facilitates stakeholder workshops and working sessions to define needs, prioritize requirements, and resolve business issues. Partners with business and technical teams to ensure requirements are accurately translated into system configurations, integrations, dashboards, and reporting solutions. Applies performance metrics and key performance indicators (KPIs) to assess solution effectiveness and recommend continuous process and system improvements. Survey Program & Platform Governance Leads enterprise-wide governance and strategic use of the Qualtrics platform, ensuring alignment with documented business requirements, data governance standards, and regulatory expectations. Oversees the end-to-end survey lifecycle with a focus on requirements alignment, data integrity, and analytical validity rather than tactical execution. Serves as the primary business liaison between stakeholders, IT, and vendors to ensure survey and analytics solutions meet approved business needs. Establishes and enforces platform standards, user access controls, onboarding processes, and shared asset governance. Translates survey and analytics outputs into business insights that support executive and Board-level decision-making. Data Governance, Analytics & Reporting Leads data governance, audit, and quality assurance activities for survey and research data to ensure accuracy, consistency, documentation, and compliance. Analyzes quantitative and qualitative data to identify trends, risks, and opportunities that inform business decisions and operational improvements. Defines enterprise reporting requirements, analytical standards, and documentation to support repeatable and scalable analytics. Acts as a subject matter expert for data interpretation, reporting specifications, and analytics best practices. Develops executive- and departmental-level dashboards to track KPIs aligned with division goals and the TRS strategic plan, including goals, objectives, and strategies. Utilizes Databricks, SQL, and Microsoft Power Platform tools (Power BI and Power Automate) to support data cleansing, dashboard automation, and analytics solutions for both survey and non-survey data. Operational Support & Strategic Initiatives Provides limited advisory support related to procurement, vendor oversight, and contract compliance for survey and analytics services. Contributes business analysis expertise to strategic planning, business continuity, and enterprise analytics maturity initiatives. Provides project management support for TRS events and special initiatives, as assigned. Participates in special projects as assigned. Performs related work as assigned

WHAT YOU WILL BRING

Required Education Bachelor's degree from an accredited college and university in business, public administration, Computer Science, Management Information Systems, or a closely related field. High school diploma or equivalent and additional full-time, related experience in survey management, program or project management, data analytics, and research and analysis may substitute for the required education on an equivalent year for year basis. Required Experience Five (5) years of full-time directly related, progressively responsible experience in research, survey management, program coordination or similarly related experience. A master's degree or doctoral degree in a directly related field may be substituted on an equivalent year-for-year basis. Experience may be concurrent. Five (5) years of full-time directly related, progressively responsible experience in survey research and analysis, business analysis, data analytics, process improvement, project management or related experience. Experience with business intelligence, data visualization, project management, MS Office Suite, and M365 Copilot. Experience may be concurrent. A master's degree or doctoral degree in a directly related field may be substituted on an equivalent year-for-year basis. Required Registration, Certification, Licensure None. Preferred Qualifications Experience using survey platforms such as Qualtrics. Experience with current or emerging AI technology. Experience in procurement, contract management or related experience. Certified Professional in Business Analysis (PBA) or Project Management Professional (PMP) designations.

Knowledge, Skills, and Abilities Knowledge of:

Data analysis techniques and tools, including reporting methodologies. Research design, benchmarking, and evaluation methodologies. Survey development, deployment, and analysis best practices. Qualtrics platform administration and dashboard creation. Data governance, privacy, and compliance standards. Principles and practices of project management and process improvement. Public sector procurement and contract management processes. Legislative processes and policy impact tracking.

Skill in:

Planning, organizing, and coordinating work assignments to effectively meet frequent or multiple deadlines; handling multiple tasks simultaneously; and managing conflicting priorities and demands. Completing highly detailed work with a high degree of accuracy. Analyzing and interpreting quantitative and qualitative data. Designing and managing complex surveys and research projects. Creating executive-level reports and visual presentations. Training and supporting staff in survey tools and data literacy. Project management. Using a computer in a Windows environment with Microsoft Office Word, Excel, SharePoint and other business software to prepare correspondence, spreadsheets, charts, reports, and presentations. Effective written and verbal communications, including preparing and delivering complex reports, presentations and policies; and explaining complex information and detailed policies, technical concepts, procedures, and processes to diverse audiences in an understandable manner.

Ability to:

Provide quality customer service. Evaluate complex business processes and develop actionable recommendations for improvement. Work independently while collaborating across departments. Translate data into actionable insights for strategic decision-making. Manage multiple priorities and adapt to evolving needs. Maintain attention to detail and ensure data integrity. Foster a culture of continuous improvement and knowledge sharing. Work overtime (weekends or extended hours) as needed to manage workload. Establish and maintain harmonious working relationships with co-workers, agency staff, vendors, contractors, and other external contacts. Work effectively in a professional, matrix team environment. Military Occupational Specialty (MOS)

Codes:

Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty ( https://www.trs.texas.gov/files/trs-military-crosswalk.xlsx ) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Talent Acquisition at with questions or for additional information. To view all job vacancies, visit www.trs.texas.gov/careers or www.trs.csod.com/careersite. For more information, visit www.trs.texas.gov.