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Karman Space & Defense
Senior ERP Administrator & Business Systems Analyst
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What they do
A General ERP Analyst or Consultant collects and analyzes data that provides an accurate picture of enterprise resource planning requirements and performance for an organization.
$116,434 / year median in Washington
-1% projected decline
Job Description
Karman Space & Defense is a leader in the rapid design, development, and production of critical, nextgeneration system solutions that align with the U.S. Department of War and its allies core mission priorities, and meet the accelerating demand for access to space. Building on nearly 50 years of success, we deliver Payload & Protection Systems, Aero/Hydrodynamic Interstage Systems, and Propulsion & Launch Systems to more than 80 prime contractors supporting over 130 space and defense programs.
In this role, you will serve as the senior handson practitioner responsible for stabilizing, administering, supporting, and improving Karmans Epicor ERP environment, with primary emphasis on Epicor Kinetic. You will combine technical and functional expertise to resolve complex issues, strengthen processes, improve data quality, support reporting needs, and enhance operational reliability across all sites.
ResponsibilitiesAdministers, supports, monitors, and improves the Epicor ERP environment across enterprise and site operations with a focus on Epicor Kinetic.
Provides advanced functional and technical support across manufacturing, supply chain, inventory, planning, engineering, quality, costing, finance, order management, and program execution.
Troubleshoots complex transaction, configuration, workflow, reporting, integration, security, and performance issues, using rootcause analysis to reduce recurring incidents.
Maintains Epicor security roles, dashboards, business activity queries (BAQs), business process management (BPM) workflows, Application Studio components, forms, alerts, and approved configurations.
Leads disciplined triage and execution across Epicor incidents, requests, enhancements, and recurring problems in alignment with established priorities and service expectations.
Supports Epicor upgrades, patches, environment refreshes, testing, release readiness, cutover, rollback, and stabilization activities.
Develops runbooks, recovery procedures, documentation, and crosstraining materials to reduce keyperson dependency.
Partners with functional teams to understand business needs and translate approved requirements into practical Epicor configurations, workflows, reports, data adjustments, or integration solutions.
Improves endtoend business processes including quotetocash, ordertodelivery, procuretopay, plantoproduce, inventory management, engineering change, bills of materials (BOMs), routings, quality, costing, and recordtoreport.
Develops, maintains, and supports Epicor reports, dashboards, BAQs, queries, extracts, and operational reporting tools.
Strengthens masterdata quality and transactional accuracy across customers, suppliers, parts, BOMs, routings, resources, costing, inventory, and financial structures.
Supports data cleanup, validation, migration, reconciliation, and conversion activities with documented controls and businessowner approval.
Configures and enhances Epicor using approved, supportable methods including BAQs, BPMs, Application Studio, dashboards, alerts, forms, data management tool (DMT) packages, reports, and REST services.
Supports integration troubleshooting, documentation, and sustainable resolution across Epicor and connected systems.
Administers or supports Epicor user access, role design, segregation of duties, privileged access, and periodic access reviews.
Supports evidence collection and documentation for audits, assessments, and remediation activities.
Develops and maintains user guides, job aids, configuration records, knowledge articles, and technical documentation.
Trains and coaches users, super users, analysts, and process owners to strengthen transaction discipline and system adoption.
Supports Epicor activities for site onboarding, acquisitions, data migration, harmonization, cutover, and postintegration stabilization.
Required QualificationsBachelors degree in Information Technology, Business, Operations, Finance, Engineering, Supply Chain, or a related field; equivalent experience considered.
Five or more years of handson Epicor ERP experience in administration, application support, business systems analysis, or a related role, including recent experience with Epicor 10 or Epicor Kinetic.
Experience supporting Epicorenabled manufacturing, supply chain, inventory, engineering, quality, planning, costing, finance, and ordermanagement processes.
Handson experience with Epicor configuration and security and with several of the following tools: BAQs, BPMs, Application Studio, DMT, dashboards, SQLbased troubleshooting, reports, REST services, and release support.
Ability to diagnose complex system, process, data, and integration issues and drive sustainable resolution.
Experience gathering requirements, documenting processes, defining controls, and translating business needs into supportable Epicor solutions.
Strong documentation, communication, facilitation, and stakeholdermanagement skills.
Ability to manage competing priorities in a fastpaced, multisite environment with appropriate controls and followthrough.
Ability to travel occasionally to support site operations, workshops, implementations, integrations, training, or major system changes.
Preferred QualificationsDeep experience with Epicor Kinetic in multisite or regulated manufacturing environments.
Experience with Epicor Application Studio, BAQs, BPMs, data and method directives, DMT, SQL Server, REST APIs, EDI, customizations, and troubleshooting.
Experience in aerospace, defense, or other regulated environments.
Experience with Power BI, Microsoft SQL Server, Excel, SharePoint, Power Platform, middleware, data migration, or masterdata governance.
Familiarity with SarbanesOxley Act (SOX) IT general controls (ITGC), Cybersecurity Maturity Model Certification (CMMC), National Institute of Standards and Technology (NIST) Special Publication 800171, Defense Federal Acquisition Regulation Supplement (DFARS), Controlled Unclassified Information (CUI) requirements, and access/changecontrol disciplines.
Experience supporting acquisitions, ERP harmonization, site onboarding, consolidation, or enterprise process standardization.
This position requires U.S. person status under U.S. export control laws, including U.S. citizens and nationals, lawful permanent residents, refugees, and asylees.
BenefitsMedical, dental, and vision insurance401(k) with company matchPaid time offHealth Savings Account (HSA) with company contributionFlexible Spending Accounts (FSA)Companypaid life and AD\&D insuranceShort and longterm disability coverageTuition reimbursementKarman Space and Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law.
In this role, you will serve as the senior handson practitioner responsible for stabilizing, administering, supporting, and improving Karmans Epicor ERP environment, with primary emphasis on Epicor Kinetic. You will combine technical and functional expertise to resolve complex issues, strengthen processes, improve data quality, support reporting needs, and enhance operational reliability across all sites.
ResponsibilitiesAdministers, supports, monitors, and improves the Epicor ERP environment across enterprise and site operations with a focus on Epicor Kinetic.
Provides advanced functional and technical support across manufacturing, supply chain, inventory, planning, engineering, quality, costing, finance, order management, and program execution.
Troubleshoots complex transaction, configuration, workflow, reporting, integration, security, and performance issues, using rootcause analysis to reduce recurring incidents.
Maintains Epicor security roles, dashboards, business activity queries (BAQs), business process management (BPM) workflows, Application Studio components, forms, alerts, and approved configurations.
Leads disciplined triage and execution across Epicor incidents, requests, enhancements, and recurring problems in alignment with established priorities and service expectations.
Supports Epicor upgrades, patches, environment refreshes, testing, release readiness, cutover, rollback, and stabilization activities.
Develops runbooks, recovery procedures, documentation, and crosstraining materials to reduce keyperson dependency.
Partners with functional teams to understand business needs and translate approved requirements into practical Epicor configurations, workflows, reports, data adjustments, or integration solutions.
Improves endtoend business processes including quotetocash, ordertodelivery, procuretopay, plantoproduce, inventory management, engineering change, bills of materials (BOMs), routings, quality, costing, and recordtoreport.
Develops, maintains, and supports Epicor reports, dashboards, BAQs, queries, extracts, and operational reporting tools.
Strengthens masterdata quality and transactional accuracy across customers, suppliers, parts, BOMs, routings, resources, costing, inventory, and financial structures.
Supports data cleanup, validation, migration, reconciliation, and conversion activities with documented controls and businessowner approval.
Configures and enhances Epicor using approved, supportable methods including BAQs, BPMs, Application Studio, dashboards, alerts, forms, data management tool (DMT) packages, reports, and REST services.
Supports integration troubleshooting, documentation, and sustainable resolution across Epicor and connected systems.
Administers or supports Epicor user access, role design, segregation of duties, privileged access, and periodic access reviews.
Supports evidence collection and documentation for audits, assessments, and remediation activities.
Develops and maintains user guides, job aids, configuration records, knowledge articles, and technical documentation.
Trains and coaches users, super users, analysts, and process owners to strengthen transaction discipline and system adoption.
Supports Epicor activities for site onboarding, acquisitions, data migration, harmonization, cutover, and postintegration stabilization.
Required QualificationsBachelors degree in Information Technology, Business, Operations, Finance, Engineering, Supply Chain, or a related field; equivalent experience considered.
Five or more years of handson Epicor ERP experience in administration, application support, business systems analysis, or a related role, including recent experience with Epicor 10 or Epicor Kinetic.
Experience supporting Epicorenabled manufacturing, supply chain, inventory, engineering, quality, planning, costing, finance, and ordermanagement processes.
Handson experience with Epicor configuration and security and with several of the following tools: BAQs, BPMs, Application Studio, DMT, dashboards, SQLbased troubleshooting, reports, REST services, and release support.
Ability to diagnose complex system, process, data, and integration issues and drive sustainable resolution.
Experience gathering requirements, documenting processes, defining controls, and translating business needs into supportable Epicor solutions.
Strong documentation, communication, facilitation, and stakeholdermanagement skills.
Ability to manage competing priorities in a fastpaced, multisite environment with appropriate controls and followthrough.
Ability to travel occasionally to support site operations, workshops, implementations, integrations, training, or major system changes.
Preferred QualificationsDeep experience with Epicor Kinetic in multisite or regulated manufacturing environments.
Experience with Epicor Application Studio, BAQs, BPMs, data and method directives, DMT, SQL Server, REST APIs, EDI, customizations, and troubleshooting.
Experience in aerospace, defense, or other regulated environments.
Experience with Power BI, Microsoft SQL Server, Excel, SharePoint, Power Platform, middleware, data migration, or masterdata governance.
Familiarity with SarbanesOxley Act (SOX) IT general controls (ITGC), Cybersecurity Maturity Model Certification (CMMC), National Institute of Standards and Technology (NIST) Special Publication 800171, Defense Federal Acquisition Regulation Supplement (DFARS), Controlled Unclassified Information (CUI) requirements, and access/changecontrol disciplines.
Experience supporting acquisitions, ERP harmonization, site onboarding, consolidation, or enterprise process standardization.
This position requires U.S. person status under U.S. export control laws, including U.S. citizens and nationals, lawful permanent residents, refugees, and asylees.
BenefitsMedical, dental, and vision insurance401(k) with company matchPaid time offHealth Savings Account (HSA) with company contributionFlexible Spending Accounts (FSA)Companypaid life and AD\&D insuranceShort and longterm disability coverageTuition reimbursementKarman Space and Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law.