Tempe, AZ, United States (On-site) Contract (7 months 28 days) Published 10 hours ago Servicenow development javaScript troubleshooting skills sla management itsm

REST / SOAP

ServiceNow APIs

HTML / CSS UI

Development unit testing We are seeking a skilled ServiceNow Application Developer to join our dynamic Team, The ideal candidate will be responsible for designs, builds, and deploys custom applications and capabilities across our ITSM, ITOM and ITAM ecosystems.

Core Responsibilities:

Custom Application Development:

Design and build new custom applications from scratch, including data models, user interfaces, and role-based access controls. Build custom scoped applications, service portal widgets, and automated workflows utilizing JavaScript, Glide APIs, and Flow Designer. Adherence of the Common Service Data Model (CSDM), ensuring high-quality CI data visibility.

ITSM & ITOM

Configuration:

Enhance ITSM processes (Incident, Problem, Change, Request, ITAM and ITOM suites.

Platform Configuration & Scripting:

Write server-side and client-side scripts using JavaScript, GlideScript, Business Rules, UI Policies, and Script Includes.

Workflow Automation:

Develop and maintain automated workflows, approval processes, and Service Level Agreements (SLAs) using Flow Designer.

System Integrations:

Connect ServiceNow with third-party enterprise systems and databases using REST, SOAP, and Integration Hub.

UI/UX Design:

Create intuitive, user-friendly Service Portal pages, Service Catalogs, and custom workspaces using UI Builder.

Quality Assurance & Testing:

Execute comprehensive unit, integration, and user acceptance testing (UAT) using the Automated Test Framework (ATF) prior to production deployment.

Qualifications & Requirements:

Education:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience

Experience:

Typically 3-5+ years of software development experience, with a minimum of 1-3 years specifically focused on ServiceNow platform development.

Technical Skills:

Deep proficiency in JavaScript, HTML, CSS, XML, and

REST/SOAP

APIs.

Module Knowledge:

Well-versed with ServiceNow core modules such as

ITSM, ITOM and ITAM Certifications:

Strongly preferred to hold the ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS) in

ITSM, ITOM, or ITAM Soft Skills:

Strong problem-solving, stakeholder management, and cross-functional communication abilities The pay range that the employer in good faith reasonably expects to pay for this position is $36.98/hour - $57.79/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America's leading providers of Staffing and Consulting Services. Our success and our clients' success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Unincorporated LA County workers:

we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.