Must Have Technical/Functional Skills
- Understanding of Field service business - Workforce Management, Asset Service Management, Warranty & Service Contract Management, FSL Mobile App
- Excellent knowledge of Salesforce, FSL -Configuration & Customization
- Strong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL) and Lightning(Aura & LWC).
- Integration skills -REST,SOAP
- Manage API integrations and web services.
- Experience on Flows, Process builder and Trigger development
- 7+ years
IT/FSM/SFDC
experience preferable
- Minimum 5 years' experience on FSL Configuration, architecture, and development
- Should be certified on Salesforce with at least Platform Developer I and Admin
- Good working functional and technical knowledge of Salesforce product ( FSL, Service Cloud)
- Strong understanding of deployment processes and tools regarding Salesforce like SFDX, Git
- Strong understanding of data migration tools and processes regarding Salesforce Roles & Responsibilities
- Provide technical leadership and guidance for FSL implementations and/or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development
- Clarify any ambiguity with the user story requirements and baseline the estimation
- Provide technical leadership, guidance and co-ordination for development, integration, data management, and application testing.
- Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions.
- Working with customers to analyze and resolve Salesforce and FSL product related issues/requirements
- Participate in the full software development life cycle from technical design to development, testing and deployment
- Design and develop solutions that best leverage the Salesforce FSL features to support critical business functions and meet project objectives, business requirements and customer goals
- Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.
- Develop, test, and document custom development, integrations, and data migration elements of FSL implementation.
Salary Range $150,000-$180,000 years
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support:
Maternal & Parental Leaves.
Insurance Options:
Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth:
Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off:
Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1