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Tata Consultancy Services Limited

Servicenow Developer

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Job Description

ServiceNow Developer

Location

: Charlotte, NC

Experience

: 8 - 10 Years

Apply By

: 22nd November 2026

Job Description

Must Have Technical/Functional Skills

Primary Skill:

Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.

Experience:

8+ yrs

Roles & Responsibilities

Bachelor's or master's degree in computer science or related field.

Key Responsibilities

  • Design, configure, and maintain ServiceNow applications, workflows, integrations, and user interfaces.
  • Implement solutions utilizing ServiceNow platform capabilities, including custom applications, APIs, business rules, flows, and catalog items.
  • Collaborate with stakeholders to translate business requirements into technical solutions aligned with enterprise architecture standards.
  • Participate in all phases of the SDLC, including requirements analysis, design, development, testing, deployment, and production support.
  • Support release management activities and ensure successful deployment through established governance, change control, and DevOps practices.
  • Develop and maintain integrations with internal and external systems using REST, SOAP, and other enterprise integration technologies.
  • Ensure solutions meet security, audit, compliance, and regulatory requirements.
  • Provide technical troubleshooting, root cause analysis, and ongoing platform enhancements. Required Qualifications
  • ServiceNow certifications (System Administrator/CSA and Implementation Specialist/CIS).
  • 3-5+ years' experience developing and supporting ServiceNow applications and platform capabilities.
  • Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.
  • Proficiency with JavaScript, ServiceNow scripting, APIs, integrations, and workflow automation.
  • Experience designing, configuring, and developing integrations with the ServiceNow platform, including connectors and Scripted REST APIs.
  • Strong understanding of SDLC methodologies, release management, testing, and deployment practices leveraging Agile methodology. Preferred Qualifications
  • ServiceNow Certified Application Developer (CAD) certification.
  • Experience working within large enterprise environments, preferably in the financial services or other highly regulated industries.
  • Experience supporting risk, compliance, governance, or enterprise service management initiatives.
  • Familiarity with regulatory, audit, and cybersecurity requirements common within financial institutions.
TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage:

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:

Maternal & Parental Leaves.

Insurance Options:

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:

Commuter Benefits & Certification & Training Reimbursement.

Time Off:

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Ra nge: $110,000 - $120,000 a year

Location

Charlotte, NC

Function

TECHNOLOGY

Role

Analyst

ID

433738

Skills

Service Now

Salary Range

$110,000 - $120,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER

SCIENCE

Benefits

  • Sick Leave
  • 401(k) Plans
  • Bonuses/Stipends
  • Health Insurance