GPS - ServiceNow Developer - Supervising Associate

Job Listing ID:

4468091

Job Title:

GPS - ServiceNow Developer -

Supervising Associate Application Deadline:

Open Until Filled

Job Location:

Portland

Date Posted:

04/07/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. From strategy to execution, the Government & Public Sector (GPS) practice of Ernst & Young LLP provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. EY is ready to help our government build a better working world. The opportunity EY Government and Public Sector ("GPS") is seeking a talented and experienced ServiceNow Developer/Administrator to join our team. This individual will play a key role in the design, development, and administration of the ServiceNow platform, including configuration, customization, and integration of the platform with other enterprise systems. The ideal candidate will have experience in both the administrative and development aspects of ServiceNow, with a strong focus on delivering high-quality solutions that improve business processes. Your key responsibilities Configure and manage ServiceNow instances, ensuring the platform is performing optimally. Administer user roles, permissions, and security settings in accordance with company policies. Perform routine system maintenance, including upgrades, patch management, and performance monitoring. Troubleshoot and resolve issues within the ServiceNow platform, ensuring minimal downtime and maximum performance. Develop and manage ServiceNow workflows, notifications, and business rules to streamline IT and business processes. Design, develop, and customize ServiceNow applications and modules (ITSM, ITOM, SPM, etc.) based on business requirements. Create and manage custom scripts (e.g., Business Rules, Script Includes, UI Policies, etc.) using ServiceNow scripting languages such as JavaScript, Glide, and AngularJS. Build custom forms, reports, and dashboards for business users. Implement and manage integrations between ServiceNow and third-party systems (REST/SOAP integrations, import sets, etc.). Provide technical expertise and training to users and other team members on ServiceNow functionality and best practices. Provide Tier 2/3 support for complex incidents or requests related to ServiceNow. Troubleshoot, debug, and resolve complex ServiceNow issues, ensuring fast resolution and minimal impact on business operations. Document solutions and issues in a knowledge base for future reference. Skills and attributes for success Undergraduate degree in Computer Science, Information Systems, Business Administration or related field Proficiency in ServiceNow development including scripting business rules, workflows, and UI Policies. Experience with ServiceNow integrations (REST, SOAP, Import Sets). Familiarity with ServiceNow Studio, Service Portal, and other development tools within the platform. Knowledge of ServiceNow reporting, dashboards, and performance analytics. Experience with workflow tools Strong understanding of US Government's expectations for IT control environment Ability to plan, execute and deliver on projects in a timely manner Ability to multi-task on varying projects and initiatives Attention to detail; org...

Job Classification:

Computer Systems Analysts Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A