Job Description Insight Global's client is building the infrastructure backbone for next-generation AI data centers, and we're seeking a ServiceNow Developer who has been in the trenches of complex, hardware-heavy environments to support their growth plans. This is not a configuration role-you will be designing and building custom integrations, modeling infrastructure that doesn't yet exist in ServiceNow's out-of-the-box catalog, and working directly alongside principal-level engineers who are designing AI data center infrastructure at scale.

You will be the primary ServiceNow resource embedded in a fast-moving, fully remote startup environment. You need to hit the ground running, so it expected for this individual to be comfortable with little ramp-up time.

What You'll DoDesign and build custom ServiceNow integrations to ingest complex data from internal and external systems (telemetry feeds, proprietary data structures, non-standard hardware)Model data center infrastructure assets in CMDB, including nested, multi-layer hardware relationships that are not pre-configured in ServiceNowMaintain CMDB health, data quality, and CI relationship mapping across a highly complex infrastructure environmentDefine and enforce best practices around the custom vs. out-of-the-box boundary, keeping the platform stable while stretching it where necessaryCollaborate directly with engineering stakeholders to translate infrastructure architecture into ServiceNow data modelsOwn the full development lifecycle, design, build, test, and maintain as a solo or near-solo resource

Skills and Requirements Must-Have Qualifications:

6+ years of experience in ServiceNow development and administration.

Proven, hands-on experience with data center IT asset management- hardware-level (servers, racks, complex infrastructure components), not just laptops/desktops or software asset managementDemonstrated ability to build custom API integrations in ServiceNow from scratch (not just plugin configuration)Deep expertise in CMDB and ITOM, specifically hardware configuration management and CI relationship mappingExperience ingesting data from disparate, non-standard systems into ServiceNow (custom telemetry, proprietary data feeds)Strong ServiceNow development skills- you write code, you don't just configureAbility to operate independently in a startup environment with ambiguity, shifting priorities, and minimal process overheadComfort engaging with senior technical stakeholders and holding your own in architectural conversations

Preferred Qualifications:

ServiceNow certifications such as:

CSACIS-HAM/SAMCIS-DiscoveryCIS-CMDBStrong DifferentiatorsBackground at a NeoCloud provider (CoreWeave, Lambda Labs, etc.)Experience modeling AI data center infrastructure or emerging hardware not yet cataloged in ServiceNowTrack record of making and defending custom vs. out-of-the-box decisions with a clear business rationaleFamiliarity with discovery tools (Flexera, Peregrine, etc.) in the context of complex, non-standard environmentsWhat This Is NotThis is not a role for someone whose ServiceNow experience is primarily software asset management, virtual environments, or standard enterprise ITThis is not a role for someone who needs structure, a large team, or a long onboarding periodThis is not a role for someone who configures plugins- you build what doesn't exist yet We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.