Minimum Qualifications Education:

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience.

Experience:

Minimum of three years of professional experience in JavaScript development or a similar programming language Hands-on experience administering and developing within the ServiceNow platform Experience designing and developing ServiceNow applications, workflows, scripts, and user interfaces Strong troubleshooting and analytical problem-solving skills with the ability to resolve complex technical issues Experience managing multiple priorities and workstreams in a fast-paced environment Demonstrated ability to communicate effectively with internal and cross-functional stakeholders Ability to work independently and collaboratively depending on project needs

Licensure/Certification:

Certified ServiceNow Administrator (CSA) certification required

Preferred Qualifications Education:

Advanced degree in Computer Science, Information Technology, or related field preferred.

Experience:

Experience with ITSM, Service Catalog, Flow Designer, Employee Center (ESC), CMDB, IntegrationHub, Service Portal, Now Experience Framework/UI Builder, and Automated Test Framework (ATF) Experience developing and troubleshooting

REST API

integrations Agile development experience

Licensure/Certification:

Certified Application Developer (CAD) certification preferred ITIL Foundation certification preferred Physical Demands This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. Salary Range The anticipated hiring range for this position is commensurate with experience and qualifications. Position Type & Work Location This is a full-time, benefited position. This position qualifies for full remote work. This position is exempt under the Fair Labor Standards Act (FLSA). Visa sponsorship is not available for this position. About UVA and the Community The University of Virginia is consistently ranked among the top public universities in the nation and is widely recognized for its academic excellence, research innovation, and strong sense of community. Located in Charlottesville, Virginia, UVA offers a vibrant and collaborative environment surrounded by the natural beauty of the Blue Ridge Mountains, a thriving arts and culinary scene, and outstanding quality of life. Benefits Summary We support work-life balance and a flexible work environment. This position is eligible to be hybrid, however regular in-office time may be required to establish relationships, and support in-person meetings and workshops. The successful candidate will pass a background check. This is a full-time position with UVa benefits .

Employees benefits package highlights include:

22 days of paid time off, increasing with service; 13+ paid holidays each year Parental and Community Service Leave Health plan with options to meet healthcare and financial needs Retirement through the Virginia Retirement System Tuition and professional development benefits Employee wellness program featuring activities to earn up to $500/year. Application Timeline Applications will be reviewed as they are received. Additional Requirements All candidates will be subject to a comprehensive background check, including criminal history, education verification, professional certification verification, and prior employment verification.

To Apply :

Please apply online through Online and search for

R0083912

. Complete the application and upload the following required materials: Internal applicants may search and apply for jobs on the UVA Internal Careers website . Cover letter Resume Reference Check Process Reference checks will be completed via UVA's standardized process, SkillSurvey. Five professional references will be requested, with a minimum of three completed references required before an offer is finalized. Contact For questions about the position, please contact Bill Crane, Senior Academic Recruiter, at Xer5ff@virginia.edu The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. 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