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CT
Cyxtera Technologies, Inc
Sr Developer, ServiceNow
Career Insights for Salesforce / CRM Developer
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Based on Texas data
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What they do
A Salesforce or CRM Developer works technically Customer Relationship Management (CRM) software, which refers to technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Salesforce is the most commonly used CRM software.
$115,874 / year median in Texas
+16% projected growth
Job Description
About the Position The ideal candidate will have experience developing systems that support operations. As a member of the development team, you'll be responsible for delivering world class solutions that give Centersquare a competitive advantage. You will be challenged to think outside the box, multitask, and stay organized in a challenging work environment. You will work closely with the management team while making design decisions. You are comfortable collaborating with other developers and presenting to business stakeholders. Responsibilities Development and data integrity - 70% Participate in development of new system features and system integrations and expand upon existing features using Kanban methodology. Ability to take business concepts and formulate a user-friendly technical solution. Perform requirements gathering, design, code/configuration, testing, demonstration of solutions, and appropriate documentation. Follow coding best practices related to scripting, security, and implementation. Identify ways to improve systems that will ultimately impact the bottom line for the business. Collaborate with other developers and share knowledge. Identify and remediate data integrity issues, ensuring that data is accurate, complete, and synchronized across business systems. Support - 25% Support existing systems that enable company operations. This includes general administration as well as collaborating in root cause analysis; diagnose, isolate, and fix software problems. Training - 5% Investigate and develop skills in new technologies. Participate in development of new system features and system integrations and expand upon existing features using Kanban methodology. Ability to take business concepts and formulate a user-friendly technical solution. Perform requirements gathering, design, code/configuration, testing, demonstration of solutions, and appropriate documentation. Follow coding best practices related to scripting, security, and implementation. Identify ways to improve systems that will ultimately impact the bottom line for the business. Collaborate with other developers and share knowledge. Identify and remediate data integrity issues, ensuring that data is accurate, complete, and synchronized across business systems. Support existing systems that enable company operations. This includes general administration as well as collaborating in root cause analysis; diagnose, isolate, and fix software problems. Investigate and develop skills in new technologies. Qualifications Required Bachelor's degree in computer science, information systems, engineering, or technical-oriented degree 5+ Years work experience within Information Technology 3+ Years development experience with ServiceNow platform ServiceNow System Admin Certification Excellent interpersonal, communication, collaboration skills Passion for providing excellent service and building world class systems Preferred Experience Proficient with JavaScript programming specifically related to custom ServiceNow development Experience with ServiceNow applications responsible for Customer Service Management (CSM), IT Service Management (ITSM), Order Management, Reporting/Performance Analytics Experience developing and consuming