PROJECT & OPERATIONS SUPPORT SPECIALIST EXCEL TAX GROUP, INC

Aliso Viejo, CA Job Details Contract $1.00 - $64,498.11 a year 1 day ago Qualifications Teamwork Attention to detail Process management Time management Office experience Full Job Description

EXCEL TAX GROUP

Project & Operations Support Specialist Hourly | Project-Oriented | Flexible Assignments Reports To Chief Executive Officer Work Direction CEO and designated leadership team members Classification Hourly / Project-Oriented Schedule Variable based on business and project needs Position Overview This position is designed to provide direct support to the CEO and leadership team. Due to the dynamic nature of a growing tax firm, assignments and priorities may change frequently based on operational needs, client demands, and strategic initiatives. Flexibility and a willingness to take on a variety of responsibilities are essential to success in this role. Excel Tax Group (ETG) is seeking a highly adaptable, dependable, and proactive professional to support a broad range of operational, administrative, workflow, and tax-related projects. This is not a narrowly defined position with the same duties every day. Assignments may vary from day to day or week to week depending on the firm's priorities, deadlines, staffing needs, and client service requirements. Reporting Relationship and Work Direction This position reports directly to the Chief Executive Officer. The employee will also work closely with Practice Managers and other designated members of the leadership team. The CEO may delegate project assignments, coaching, workflow direction, priority setting, and day-to-day task coordination to Practice Managers or other leaders. These delegated responsibilities do not change the employee's formal reporting relationship to the CEO. Primary Responsibilities

Assist with operational workflow initiatives, process improvement projects, and day-to-day firm operations to improve efficiency, accountability, and client service.
Monitor, coordinate, and help manage workflow pipelines so that client work, internal projects, and assigned tasks move through the firm efficiently and within established deadlines.
Perform tax-related responsibilities as assigned, which may include organizing client documents, reviewing source information, entering tax data, preparing individual, business, fiduciary, and other tax returns, assisting with tax planning projects, responding to notices, performing quality-control reviews, preparing workpapers, communicating with clients regarding requested information, and completing other tax preparation, compliance, and administrative functions consistent with the employee's training, experience, and the firm's needs.

Assist with client onboarding, document collection, file organization, data management, and other internal administrative processes.
Conduct research and complete special projects assigned by the CEO, Practice Managers, or other designated leaders.
Prepare reports, spreadsheets, presentations, trackers, checklists, and process documentation as needed.
Coordinate with team members to ensure assigned projects are completed accurately, professionally, and within established timelines.
Assist with technology implementations, software updates, AI initiatives, process documentation, testing, and continuous-improvement efforts.
Provide administrative, operational, tax, and project support wherever needed to help the firm meet its objectives.
Perform other duties, assignments, and special projects as directed by the CEO or by members of the leadership team acting under the CEO's direction.

Nature of the Position This is a flexible, project-oriented hourly position. The volume, type, and duration of assignments may vary based on business needs. There is no expectation that the same duties will be performed each day. The employee must be comfortable changing focus, learning new tasks, and contributing wherever her skills are most valuable to ETG. Work may be assigned by the CEO or by members of the leadership team acting under the CEO's direction. The employee is expected to communicate clearly about capacity, deadlines, competing priorities, and any obstacles that could affect timely completion of assigned work. Qualifications and Attributes

Strong organizational, prioritization, and time-management skills.
Excellent attention to detail and a consistent commitment to accuracy and confidentiality.
Ability to manage multiple assignments and shifting priorities in a deadline-driven environment.
Strong written and verbal communication skills.
Ability and willingness to learn new tax concepts, software, technology, and business processes.
Self-motivated and able to work independently while also collaborating effectively with leadership and team members.
Professional judgment, reliability, resourcefulness, and a willingness to take initiative.
Previous experience in tax preparation, accounting, bookkeeping, workflow management, administrative support, or another professional-services environment is preferred.
Experience with tax software, document-management systems, spreadsheets, or practice-management platforms is a plus.

Schedule and Compensation This is an hourly position with work scheduled according to project requirements and firm needs. Hours may increase or decrease depending on workload, deadlines, tax-season demands, and available assignments. Specific compensation, anticipated hours, work location, and any applicable benefits will be stated in the offer letter. Success in This Role Success requires flexibility, responsiveness, accuracy, sound judgment, and a team-oriented mindset. The strongest candidate will be comfortable receiving assignments and coaching from more than one member of the leadership team while maintaining clear accountability to the CEO. Additional Information This job description summarizes the general nature and level of work expected and is not intended to be an exhaustive list of every responsibility. Duties may be modified, expanded, or reassigned as business needs evolve. Nothing in this job description alters the at-will nature of employment where applicable or creates a contract of employment.

Pay:

$1.00 - $64,498.11 per year

Work Location:

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