CIO Team Coordinator

CIO Team Coordinator Stasmayer, Incorporated - 4.3 North Charleston, SC Job Details Full-time 12 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Referral program Retirement plan Qualifications Customer retention Customer service English Attention to detail Computer skills Manual handling Full Job Description Stasmayer is looking for a CIO Team Coordinato r that wants to be a part of our superstar CIO team. This role bridges the gap between the technical work we perform to maintain a world class IT infrastructure and the vision that our clients have and want to realize. In this role, you will assist the CIO to coordinate and expand relationships between the Managed IT Department and the customer.

Compensation:

Competitive salary commensurate with experience; excellent benefits plan; commission plan based on department and corporate performance.

Principle Responsibilities:

Coordinate the relationship between the Managed IT Department and the customer Assist the CIO with the receiving of new and existing relationships from Sales to foster and grow Assist in retention of accounts through great customer service and expectation setting Review and convert findings from the Network Administration department reports into meaningful and prescriptive executive level conversation Prepare and attend Quarterly meetings with clients to discuss progress and strategy to continue relationship growth. Oversee action items that may result from Quarterly meetings with clients and the appropriate department that will undertake tasks Work with the project team, CIO's and distribution to provide accurate quote scopes of all project sizes with concise goals and for clear execution by the project team Work and coordinate with vendors as necessary to ensure solutions meet the requirements Sales opportunity tracking and management Personal performance tracking through Key Performance Indicators Any other task or function assigned by management Ensure day-to-day service activities comply with standards for our clients and operational excellence.

Personal Skills Required:

Excellent people skills Positive attitude a must Desire to always increase customer service level Drive to constantly communicate to the client and keep them up to date regarding any information that will make him/her feel their interests are being addressed Exceptional problem-solver; sorts through complex issues and conducts comparative analysis of multiple solutions Exceptional organizational skills, meticulously detail oriented Exceptional verbal communication skills Dedicated to quality first and foremost Exceptional multi-tasking skills and ability to complete tasks quickly and efficiently Exceptional attitude, ability to stay composed and levelheaded under challenging situations Exceptional customer service skills

Essential Physical Requirements:

Ability to lift 50 pounds Ability to stand, bend, and climb for up to 10 hours a day Ability to process information and merchandise through computer system Ability to effectively and courteously communicate with employees and customers Ability to read, count, and write English to accurately complete all documentation Ability to operate and use all equipment necessary to the position Ability to climb ladders Stasmayer is a culture of caring. A company with a purpose and a drive to serve their customers and team members. Every team member is resourced to perform their role well.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Ability to

Commute:

North Charleston, SC 29418 (Required)

Work Location:

In person