Compensation Data NACompany Overview For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America's largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida.
With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan's major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.
Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day
- in everything we do: Integrity
- We act honestly because nothing is more important than our reputation. Teamwork
- We are better together.
People-Focused
- We put people first
- our Associates, customers, franchisees, and partners
- and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
Accountability
- We own our actions and decisions; we do what we say we are going to do.
Leave Everything Better
- We innovate to improve everything we touch, and we take actions now to protect the future.
Description This role is responsible for managing and optimizing customer incentive programs, ensuring accurate tracking, calculation, reporting, and credit issuance. It involves monitoring program performance, analyzing data, and providing actionable recommendations to enhance effectiveness. The position supports dealer enrollment and status tracking, while collaborating with suppliers and third-party vendors to secure compliant program data. Additionally, it requires producing ad hoc reports, visualizing trends, and delivering insights to field staff to drive growth of the associate dealer base. This is an onsite position located in Palm Beach Gardens, FL. Job Responsibilities New dealer enrollment and provide status updates
Work with IT to set up and maintain data feeds. Provide suppliers with reporting
Provide field staff tools to grow associate dealer base and increase compliance of existing dealers
Optimize programs/promotions by measuring effectiveness and implementing refinements
Track budget and take steps to ensure the program is cost neutral and fund usage is optimal
Maintain an active list of all T3 dealers and track program status
Additional Responsibilities Ensure effective on-boarding of new T3 customers
Take actions to retain and grow the T3 dealer base
Respond to promotion inquiries in a timely manner
Monitor vendor usage reports to drive program effectiveness and communicate with the field
Strive for excellence on key indicators of the program
Launch enhancements identified through competitive research
Continued Responsabilities Continually analyze the effectiveness of each program component and recommend changes
Complete an annual survey of T3 dealers.
Lead development of a T3 Video and BDM training module and other communication/education tools
Work with Director of Marketing to create proposals, negotiate, and manage vendor relationships
Program tracking and payout calculation
Ensure credits are accurate and issued in a timely manner.
Added Responsabilities Process automation
Demonstrated leadership capabilities and communication at all levels of the organization
Ability to gain the confidence and trust of others through honesty, integrity, and authenticity
Capability to make sense of complex, high quantity, and contradictory information to effective problem solving
Conduct research and analysis on customers performance with regards to program offered Other duties as assigned.
Qualifications Demonstrated strong proficiency in using business software, specifically Power BI, Excel, MSOffice, SAP, and other reporting tools
Accuracy, reliability and detail oriented
Ability to communicate with internal stakeholders
Ability to communicate with customers and vendors
Ability to work well under pressure, handle multiple tasks, and meet project timetables
Bachelor's degree in marketing or related business field
Min 2+ years of related work experience in a related environment or an equivalent combination of education and experience
Bilingual in Spanish /English is a plus
Benefits Market competitive compensation
401(k) and Roth with company match. Immediate 100% vesting
Comprehensive benefits including medical, dental and vision
Company paid short term disability and employer subsidized long term disability
Company paid life insurance
Discounted tire purchasing
Tuition reimbursement
Employee assistance program
Generous paid vacation and paid time off
Customizable voluntary benefits
and More!!!
Mission Critical Competencies TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:
Strategic Mindset:
seeing ahead to future possibilities and translating them into breakthrough strategies.
Action Oriented:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Cultivates Innovation:
Creating new and better ways for the organization to be successful.
Collaborates:
Building partnerships and working collaboratively with others to meet shared objectives
Customer Focus:
Building strong customer relationships and delivering customer-centric solutions.
Develops Talent:
Developing people to meet both their career goals and the organization's goals.
Ensures Accountability:
Holding self and others accountable to meet commitments.
Drives Engagement:
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Communicates Effectively:
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Instills Trust:
Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Change Management:
effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.
