About This Role:

This position requires the ability to interview and certify the eligibility of potential applicants at both initial Intake and recertification. This position requires knowledge of how to determine eligibility for housing assistance, including calculating rental amounts due to the landlord, which involves determining family characteristics; negotiating with landlords; evaluating family size and income; and calculating family assets and appropriate expenses. Have strong, positive communication skills to effectively assist agency staff and HCV participants while maintaining case management and accurate documentation for all participant families. Have the ability to develop and maintain partnerships with internal and external agency partners to track participant progress and remove barriers to success, while being open to and relating to different cultures and diverse backgrounds. Consults with prospective rental families on the process of securing housing options within a private housing market. Processes housing assistance and tenant rent portions payments. Prioritizes numerous caseloads by involving end-of-lease procedures, annual and interim certifications, and processing new moves for Participants. Ability to conduct tenant certification meetings, briefings, respond to emails, and phone calls. Good customer service and communication skills, both oral and written. Performs other duties of a similar nature or level.

Minimum Requirements:

High School Diploma or G.E.D. and 4 years of related experience

Preferences:

Experience in determining eligibility for Housing Choice Voucher Program and Family Self-Sufficiency Program Participants, including but not limited to certifying eligibility, occupancy, determining program eligibility through calculation of household income, allowable deductions, utility, and payment standards. Intermediate MS Excel experience and Microsoft Office Suite experience. Preferred experience in Housing Pro Software Good communication skills, both oral and written. Ability to work independently and in a team environment. Must have the ability to demonstrate exceptional customer service.

Special Requirements:

Valid Driver's License Work Schedule :

Monday- Friday 8 a.m. - 4 p.m. or 8:30 a.m. -4:30 p.m. 37.5 hours per week. This can be a telework-eligible position, as determined by the Director and Supervisor, and the position may revert to in-office scheduling if business needs change.

Hiring Salary Range:

$65,910.00 - $87,812.00 Annually We also offer great benefits, including: Retirement from the Virginia Retirement System (VRS) 401a and 457 retirement savings and investment plans Paid Annual Leave Paid Personal Leave Paid Sick Leave Paid Holidays Optional Group Medical and Dental Health Plans Optional Group Life Insurance An Employee Assistance Program (EAP) Career Development Opportunities Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here for PSLF for additional information.

NOTE:

The above position description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the department's business needs. To view the class description in its entirety, click here . Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SEE YOURSELF HERE

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