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CULLMAN REGIONAL

COMPUTER TECHNICIAN (13683)

Pay: Not specified

Posted: 1 day ago

Location: Cullman, AL (Onsite)

Last Updated: 5 hours ago

Hours: Full-Time

Expires: 10/6/2026

Career Insights for Help Desk Technician / Analyst

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$49,399 / year median in Alabama

-17% projected decline

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Job Description

COMPUTER TECHNICIAN

(13683) Cullman Regional Medical Center - Cullman, AL 35056

Apply Overview Position Type Full Time Job Shift Day Category Health Care Apply Description Job Summary:

Install, troubleshoot, and repair computer systems, hardware, and computer peripherals. Resolve internal user problems and ensure correct operation of personal computers. Maintain parts and inventory, and log all service/repair activity. May perform system setups for new hires. Work as team player and share other technology duties as assigned. Respond to helpdesk requests after hours during assigned weeks. Demonstrate and encourage team behavior and exceptional patient/guest experiences. Uphold and promote patient safety and quality.

Qualifications Education:

Associate degree in computer science, information systems or related field required.

Experience:

One to two years of work experience, one to two years of PC hardware experience, one to two years working with and installing Windows 7, 8.1 and 10, one to two years' experience with Microsoft Office (Word, Excel and PowerPoint).

Additional Skills/Abilities:

Must be able to effectively communicate with employees and managers regarding sensitive issues. Must be proficient in the use of the personal computer, email and Microsoft software. Must be able to set priorities, coordinate and organize multiple tasks, and maintain control of workflow. Must be able to maintain confidentiality. Share job details to