IT Specialist I

Deep Roots, Home Grown, Still Growing… We're Hiring! First Southern Bank is rapidly expanding our community banking footprint. Our mission is to deliver valuable and tailored solutions to our broad family of customers in an environment of approachability and excellence. We are looking for a team member who is focused on delivering passionate and consistent excellence, being a great team player, and embracing a diversity of ideas. First Southern Bank is looking for an IT Specialist I to join our team! Under the guidance and direction of the IT Manager, the IT Specialist will respond to end-user requests for support, install, troubleshoot, and repair computer systems, hardware, software, and computer peripheral.

Essential Duties and Responsibilities :

Help-desk user support trouble shooting reported issues and providing solutions for PCs, windows operating systems, printers, and peripherals. Help-desk user support trouble shooting reported issues and providing solutions for banking software and applications. Setup, configure, and install workstation hardware, software, and peripherals for end-users. Setup and manage user accounts in windows Active Directory and banking software and applications.

Network Cabling Requirements:

High school diploma or equivalent Strong technical knowledge for trouble shotting workstations hardware, software, and peripheral issues.

Advanced knowledge of Microsoft software:

Windows 10, 11 and Office 365. Strong interpersonal skills and ability to communicate with associates who have limited technical knowledge Proven ability to prioritize competing demands Ability to operate in a team environment to accomplish shared goals Ability to lift up to 50 lbs.