Technical Sales Support Specialist

Technical Sales Support Specialist ABB

• 3.

9 Fort Smith, AR Job Details Full-time 1 day ago Benefits Paid parental leave Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Parental leave Employee assistance program Employee discount Life insurance Pet insurance Qualifications Microsoft Word Customer communication Microsoft Excel Microsoft Outlook Presentation software High school diploma or GED Full Job Description At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Support Manager __ The work model for the role is: Onsite #LI-Onsite Your role and responsibilities: The Technical Sales Support Specialist serves as the primary point of contact for supporting the Sales organization and customers regarding NEMA products. This role is critical in driving business growth by delivering technical and operational support throughout the pre-sale and post-sale stages, ensuring a seamless customer experience and enabling successful sales outcomes. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters

• because the progress we make here creates real impact out there.

You will be mainly accountable for: Serve as the primary customer contact, providing timely communication on delivery schedules, payment terms, and general conditions while ensuring a positive customer experience. Support sales activities by delivering technical guidance, value propositions, and effective solutions to inquiries, coordinating with internal teams for issue resolution. Monitor and manage order status, administrative processes, and escalations, ensuring smooth execution of sales transactions and supporting cash collection when needed. Identify market opportunities and improvement areas through analysis of customer needs and inquiry trends, contributing to business growth and process optimization.

Qualifications for the role:

High School Diploma or GED with minimum 6 years relevant experience

• Required. Associate's Degree and minimum 4 years or Bachelor's Degree and minimum 2 years experience with NEMA or electrical motor product background
• Preferred Working knowledge of Microsoft Word, Outlook, PowerPoint and Excel.

Additional Preferred Experience Includes:

Working knowledge of Baldor's SAP, OMS, VIP4, Understanding of manufacturing concepts, processes and Flex-Flow / Lean concepts, Understanding of international laws, trade compliance, and US export, incoterms and exchange rates and ABB intercompany/international trade and routing practices Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us:

ABB's NEMA Motors Division is the global leading electric NEMA motors manufacturer. With more than 4,500 employees across the globe and seven manufacturing locations that produce more than 1.6 million motors every year, the division powers its customers from many industries with safe, reliable energy-efficient and effective solutions. NEMA Motors Division is a trusted leader with the shortest lead time and the broadest modularized product offering. What's in it for you We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their

• sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M.

• 5:00 P.

M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to . Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D

• 100% employee paid up to maximums Short Term Disability
• up to 26 weeks
• Company paid Long Term Disability
• 60% of pay
• Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits
• 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Paid Parental Leave Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays.

Salaried exempt positions are provided vacation under a permissive time away policy. #ABBCareers #RunwithABB #Runwhatrunstheworld Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact?

Apply today or visit https:

//www.abb.com to learn more about the impact of our solutions across the globe.