Physical Activities:

Moving about, climbing in a properly safe environment, maneuvering in tight spaces (i.e. maintaining or retrieving computer equipment in attic). Lifting and carrying equipment such as desktop PC and monitors. Enters and locates information on a computer. Visually verifies information, often in small print. Communicates with Customers, Vendors, or Employees via telephone, in person, and/or electronic mail. May present information to small or large groups. Personal Protective Equipment (PPE): As required by visiting facility.

Travel:

One to two offsite classes per year. Regular travel by car to supported sites.

Technical Experience:

Preference for 2 years experience in a related field. Knowledge of basic computer hardware, Microsoft Office, ERP systems and Help Desk Systems. Experience troubleshooting PCs and basic network devices. Demonstrated strong understanding of personal computer workstations, desktop operating systems including Windows, MAC and Linux, and technologies to be able to install software safely and effectively in a network environment. Extensive application support experience. Track-It experience preferred. Demonstrated strong communication and interpersonal skills in order to work with internal and external contacts at various levels.

Industry Experience:

Preference for manufacturing or food processing organization.

Minimum Education :

High School Diploma or equivalent.

Preferred Education :

Associate's Degree in Information Technology/Computer Science or technical related field and/or equivalent work experience. A+ or MCP certifications are a plus. 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