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BENCHMARK GROUP, INC.

IT Intern

Career Insights for Technical Support Engineer / Analyst

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Based on Arkansas data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$53,821 / year median in Arkansas

-9% projected decline

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Job Description

Benchmark Group is looking for dynamic, talented individuals to fill our IT intern position. We are always looking for people of exceptional talent, integrity, and professional commitment to be members of our Project Team of Choice. The right person will be a motivated self-starter who takes initiative and has strong written, verbal, and interpersonal communication skills. If you are a creative problem-solver with attention to detail and are a dependable team player committed to achieving excellence, this is the place for you. To begin your career with a reputable, established firm, apply now! Minimum High school diploma or GED Preferred Coursework, certification, vocational training, or enrollment in Information Technology, Computer Science, Cybersecurity or related field. Previous helpdesk, technical support or IT-related work experience. Familiar with Microsoft 365, Windows operating systems, computer hardware and basic networking concepts. Interest in pursuing a career in Information Technology The IT intern will be responsible for assisting with delivery, setup, configuration, and troubleshooting of computers and other technology equipment. They will provide basic technical support to end users, assist with researching and resolving technical problems, document processes and assist with inventory under direct supervision of the IT team. Employment visa sponsorship is unavailable for this position.