Our client, a high-growth third-party logistics company, is currently seeking a high-growth third-party logistics company, is currently seeking a IT Support Technician in Avondale, AZ. In this role, you will provide technical support to end-users, troubleshoot hardware and software issues, manage helpdesk tickets, maintain computers, printers, scanners, and warehouse devices, and assist with equipment setup and repairs to ensure smooth daily operations. This is a 1 month temporary role

• $25.

00 /hour

Responsibilities:

Helpdesk Support:

Serve as the first point of contact for end-users seeking technical assistance via a ticketing system, phone, email, or in-person. Provide level 1 support for hardware, software, network, and peripheral issues, ensuring timely resolution or escalation when necessary. Manage and prioritize tickets in the ticketing system, maintaining detailed documentation and tracking progress through to resolution.

User Support & Maintenance :

Support users in a warehouse environment, including troubleshooting issues with workstations, laptops, peripherals, and warehouse-specific devices. Maintain Zebra label printers, Zebra Android handheld devices, and pack stations. Work closely with warehouse staff to ensure seamless operation and minimize downtime.

Hardware & Software Setup:

Troubleshoot, repair, and replace hardware components such as monitors, computers, tablets, scanners and printers. Assist in software installation

Helpdesk Support:

Serve as the first point of contact for end-users seeking technical assistance via a ticketing system, phone, email, or in-person. Provide level 1 support for hardware, software, network, and peripheral issues, ensuring timely resolution or escalation when necessary. Manage and prioritize tickets in the ticketing system, maintaining detailed documentation and tracking progress through to resolution.

User Support & Maintenance:

Support users in a warehouse environment, including troubleshooting issues with workstations, laptops, peripherals, and warehouse-specific devices. Maintain Zebra label printers, Zebra Android handheld devices, and pack stations. Work closely with warehouse staff to ensure seamless operation and minimize downtime.

Hardware & Software Setup:

Troubleshoot, repair, and replace hardware components such as monitors, computers, tablets, scanners, and printers. Assist in software installation.

Qualifications:

Associate's degree in IT, Computer Science, or a related field. Bachelor's degree preferred. 1-2 years of experience in a helpdesk or technical support role, preferably in a warehouse or logistics environment.

Technical Skills:

Proficient with Windows Operating systems and Google Workspace, Familiarity with troubleshooting hardware devices.

Certifications:

CompTIA A+, Network+, Strong communication, problem-solving, and organizational skills. Ability to work independently and manage time effectively.

Schedule:

Employment Type:

Temp

• 1 Month. Week 1: 11/2
• 11/6
• 1st Shift. (Training)
• 8 a.m
• 4 p.m Week 2: 11/9
• 11/13
• 2nd Shift . 3 p.m
• 11 p.m. Week 3: 11/16
• 11/20
• 2nd Shift . 3 p.m
• 11 p.m. Week 4: 11/23
• 11/29
• 2nd Shift . 3 p.m
• 11 p.m. (Includes weekend
• Thanksgiving Day TBD)

Pay:

From $25.00 per hour Expected hours: 40.0 per week

Benefits:

Health insurance

Work Location:

In person