IT Support Tech L1

IT Support Tech L1 Guardian Tax is seeking a reliable and tech-savvy IT Support Technician to join our in-office team in Chandler, AZ. If you enjoy troubleshooting technical issues, supporting end-users, and working with systems and hardware in a fast-paced environment, this is a great opportunity to continue building your IT career within a collaborative, team-focused workplace. What You'll Do Set up, configure, and maintain Windows and macOS computers for new and current staff Troubleshoot hardware, software, printer, and connectivity issues Provide day-to-day in-office help desk support for team members Respond to and resolve helpdesk tickets in a timely and professional manner Assist with employee onboarding and offboarding, including user accounts, permissions, and system access Assist employees with password resets, software access, and system navigation Manage user seats across CRM systems, RingCentral, and other SaaS platforms Administer Google Workspace (Gmail, Drive, Groups, Admin Console, security settings) Track and organize IT inventory while maintaining accurate device documentation Utilize ticketing systems to track, prioritize, and resolve support requests Requirements 1+ year of IT support experience Help desk experience required Computer Science degree or related technical degree required Experience working with ticketing or IT service management systems Working knowledge of Google Workspace (Gmail, Groups, Admin Console) Familiarity with VoIP systems such as RingCentral and cloud-based CRM platforms Comfortable setting up computers, printers, and basic networking equipment Strong attention to detail and organizational skills Clear communication skills and a positive, team-oriented attitude Eagerness to learn and grow in a technology-driven environment Bonus Experience Scripting or automation experience (PowerShell, Bash, Python, etc.)

Job Details Location:

Chandler, AZ (in-office only; no remote or hybrid option) Full-time |

Monday-Friday Pay:

$18-$23 per hour (based on experience) Paid holidays Health benefits available after 90 days of employment Apply Today If you're looking for an opportunity to grow your technical skills, gain hands-on IT experience, and work in a supportive environment, we'd love to hear from you. Apply today!