IT Support Technician

We are looking for an IT Support Technician to support desktop hardware, peripheral devices, and workstation connectivity in Phoenix, Arizona. This position focuses on hands-on technical support for computer equipment, device setup, and cable management in a detail-oriented work environment. The ideal candidate brings practical experience with Dell and Apple systems and can resolve hardware issues efficiently while maintaining organized, dependable service.

Responsibilities:

• Install, configure, and maintain desktop computers, monitors, docking stations, and related hardware for end users
• Troubleshoot physical device issues involving workstations, peripherals, and connectivity components to restore functionality quickly
• Set up and organize cabling for computer equipment to ensure safe, clean, and reliable workstation installations
• Provide technical support for Dell-based systems and Apple devices, including basic diagnosis, replacement, and configuration tasks
• Perform hardware upgrades, part swaps, and equipment deployments in accordance with operational needs
• Document completed service activity, equipment changes, and recurring technical issues to support ongoing maintenance efforts