Computer Tech-Summer Temp

Computer Tech-Summer Temp Blue Ridge School District Blue Ridge Technology - Lakeside, Arizona This job is also posted in Blue Ridge School District Job Details

Job ID:

5731351

Application Deadline:

Posted until filled

Posted:

Yesterday

Starting Date:

Immediately Job Description Computer Technician-Summer Temp Position Blue Ridge Unified School District

Reports To:

Chief Technology Officer Position Summary Blue Ridge Technology is seeking a Customer Service Representative who is great with people and eager to learn the technical side of the job. We believe excellent support starts with strong communication, empathy, and problem-solving skills—the things that can't easily be taught. If you have a solid track record in customer service and a genuine curiosity about how computers and networks work, this could be the perfect opportunity to transition your skills into a rewarding technology career. The Computer Technician I provides frontline technical support for district staff and students. This entry-level position focuses on customer service, troubleshooting basic technology issues, and supporting the day-to-day operation of district devices and systems under the guidance of senior IT staff. Essential Duties and Responsibilities Provide first-level technical support for district hardware, software, and network-related issues Respond to service requests via help desk system, phone, and in person Troubleshoot and resolve basic issues involving computers, printers, Chromebooks, and other district devices Install, configure, and maintain desktop and laptop computers, mobile devices, and peripheral equipment Set up and support classroom and office technology equipment Assist with user account setup, password resets, and access issues Document all support requests, actions taken, and resolutions in the ticketing system Escalate more complex issues to higher-level technical staff as needed Assist with inventory management and tracking of technology equipment Travel between district sites as needed to provide support Follow district policies related to data security, acceptable use, and technology standards Knowledge, Skills, and Abilities Strong customer service orientation with a helpful and positive attitude Excellent verbal and written communication skills Ability to listen, understand, and respond to user needs effectively Basic knowledge of computer systems, operating systems, and common applications Ability to troubleshoot and solve problems in a logical manner Willingness and ability to learn new technologies quickly Ability to prioritize tasks and manage time effectively Ability to work independently and as part of a team Minimum Qualifications High school diploma or GED required One (1) year of customer service experience or related field preferred Basic knowledge of computer operations required Valid Arizona driver's license may be required Preferred Qualifications Coursework, certification, or training in information technology Experience in a school district or educational environment Familiarity with help desk or ticketing systems Working Conditions Office and school-based environments Frequent interaction with staff, students, and the public May require lifting, carrying, and moving equipment up to 25-40 pounds May require travel between school sites

Position Type:

Full-Time

Salary:

$18 to $21 Per Hour Job Requirements Citizenship, residency or work visa required