IT Systems and Support Engineer

Company Overview PowerPhotonic has an exciting opportunity for an IT Systems and Support Engineer based in Sahuarita, Arizona. This role supports the continued growth of our US operations, with responsibilities positioned locally to strengthen on-site IT capability and support the needs of a security-conscious, regulated environment. PowerPhotonic is a global leader in the design and manufacture of precision micro-optics for laser systems used in high energy scientific, defence, materials processing, medical, and optical communications markets. Our world-class design capability is supported by a highly innovative and flexible manufacturing process developed in-house. This unique combination enables us to deliver differentiated, high-performance optical solutions to customers operating at the cutting edge of technology. What is Involved The primary areas of focus will be to: Provide day-to-day support for local IT systems, infrastructure, and end users across the US site Support servers, networks, Microsoft 365 services, endpoint devices, and local infrastructure to ensure secure and reliable operation Act as the on-site IT lead for activities requiring US-based administration within a regulated and restricted-access environment Help maintain secure, resilient, and compliant systems aligned to Group standards and local regulatory requirements Support cyber security controls including patching, endpoint protection, access management, and vulnerability remediation Provide IT support to engineering and manufacturing environments, including collaboration across IT and operational systems Deliver local IT projects, upgrades, migrations, and continuous improvement initiatives aligned with Group direction Coordinate with external vendors, technology partners, and service providers to support effective IT service delivery Maintain accurate asset records, system documentation, and configuration controls, with clear reporting on risks, incidents, and progress Technical Expertise Candidates should have a working understanding of:

• Microsoft 365 technologies including Exchange, SharePoint, Teams, and Entra ID
• Windows Server environments and Active Directory administration
• Networking fundamentals including DNS, DHCP, VLANs, and firewall environments
• Endpoint management, access control, and security tooling
• Backup, disaster recovery, and business continuity concepts
• Cyber security frameworks such as NIST and CMMC
• Supporting IT in a controlled, regulated, manufacturing, or engineering environment
• Working with third-party IT vendors or Managed Service Providers where required The PowerPhotonic Culture PowerPhotonic is at a key stage of development and growth and has a clearly defined set of values and behaviours we are looking for in candidates, such as:
• High levels of ownership and accountability
• Ability to work effectively and independently while collaborating with remote colleagues and cross-functional teams
• Strong communication skills across technical and non-technical stakeholders
• A pragmatic and delivery-focused approach, with the ability to balance security, compliance, and operational needs
• Strong attention to detail, particularly in relation to documentation, controls, and compliance
• Flexibility and adaptability within a growing business environment Preferred Qualifications and Experience Essential 3+ years' hands-on experience in IT systems administration and support Strong technical experience across Microsoft 365, Windows Server, Active Directory, networking, and endpoint security Experience working in a controlled, regulated, or security-conscious environment Working knowledge of cyber security frameworks such as NIST and CMMC US work authorization and the ability to work on-site in a restricted-access environment Desirable Bachelor's degree in IT, Computer Science, or a related field, or equivalent practical experience Professional certifications such as CompTIA Security+, Network+, Microsoft certifications, or Cisco CCNA (or equivalent) Experience working within CMMC or ITAR-controlled environments Experience supporting manufacturing or engineering environments, including IT/OT systems Exposure to backup, disaster recovery, and business continuity solutions Experience managing or coordinating third-party IT vendors or Managed Service Providers (MSPs) Working With Us This role is based on-site in Sahuarita, Arizona and operates across office and manufacturing environments, with regular interaction across operational areas.

Occasional light physical activity, such as handling IT equipment, may be required. The successful candidate must be able to perform the essential duties of the role, with or without reasonable accommodation. All applicants must already hold the legal right to work in the US. Some domestic and overseas travel may be required for training, supplier visits, or other business needs.

Contract Type:

Full-time Schedule:

Monday to

Friday Primary Location:

Sahuarita, Arizona Job type: On-site Join Us If you are motivated by improving performance, driving insight, and working closely with operational teams in a technically advanced environment, then PowerPhotonic offers an exciting opportunity to develop your career within a growing international business.

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person