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Level 1 Help Desk Technician

Job

The Advertising Checking Bureau, Inc.

Tempe, AZ (In Person)

$39,953 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 5/28/2026

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Job Description

Level 1 Help Desk Technician The Advertising Checking Bureau, Inc. Tempe, AZ Job Details Full-time $38,000
  • $40,000 a year 1 day ago Qualifications Windows Customer support ticket management Computer skills Technical troubleshooting support Senior level Communication skills 10 years Full Job Description Level 1 Helpdesk Technician Are you the person your friends and family call when their Wi-Fi stops working?
Then we might have the perfect job for you. We're looking for a friendly, curious problem-solver to join our helpdesk team. You don't need to know everything
  • just bring a great attitude, a willingness to learn, and enough tech savvy to tell the difference between a monitor and a modem. What you'll be doing: You'll be the first point of contact for people who need tech help. That means answering questions, walking folks through fixes, and making someone's frustrating day a little better. Think of yourself as a tech translator
  • turning "it's broken" into "ah, here's what happened and here's how we fix it." What we're looking for: A solid understanding of everyday tech: computers, email, web browsers, printers
  • the usual suspects Comfort with basic troubleshooting (restarting is step one, but you know there's a step two) Clear communication skills
  • you can explain things without making people feel silly for asking Patience and a genuine desire to help people Familiarity with Windows operating systems Bonus points if you've worked with a ticketing system before, but we'll teach you What you DON'T need: A fancy degree Ten years of experience The ability to build a server from scratch in a dark room What we bring to the table: Training and mentorship to help you grow your skills A supportive team that actually likes working together If you like solving puzzles, helping people, and learning something new every day, we'd love to hear from you.
Apply today and let's get started.

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