POSITION SUMMARY

Provide first-level technical support for employees by assisting with computer hardware, software, printers, mobile devices, and basic network connectivity. Support day-to-day IT operations while learning company systems and processes. Additional tasks may be assigned as needed.

EDUCATION, EXPERIENCE, SKILLS REQUIRED

High school diploma or GED. Must have a current Arizona driver's license and no felony convictions. Ability to read, write, speak, and understand English well. Basic computer knowledge, including Microsoft Windows and Microsoft Office. Strong customer service and communication skills. Ability to troubleshoot basic computer, printer, and peripheral issues. Previous IT experience, coursework, certifications, or technical training preferred but not required.

ESSENTIAL FUNCTIONS

Provide first-level technical support for desktops, laptops, printers, phones, and other IT equipment. Install, configure, and troubleshoot computer hardware and software. Set up new employee workstations and assist with user account requests. Respond to help desk tickets and resolve basic technical issues. Maintain accurate documentation of work performed. Practice company security policies and follow established IT procedures.

PHYSICAL REQUIREMENTS

Ability to lift 25 lbs. or more. Ability to install and move computer equipment, monitors, printers, and other IT hardware.

WORKING CONDITIONS

Primarily office and manufacturing environment. Occasional exposure to warehouse and production areas. May require walking throughout the facility to provide technical support. Occasional after-hours or weekend work may be required for system maintenance or special projects.

Pay:

From $20.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

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