We are seeking a Senior IT Support Specialist to join an established organization in Coalinga. This is a hands-on technical role that will serve as an escalation point for Tier 2 IT issues while providing technical guidance and mentorship to junior IT staff.
Responsibilities:
Troubleshoot escalated hardware, software, network, access, and connectivity issuesSupport Windows Server, Microsoft 365, Active Directory/Entra ID, virtualization, backups, and endpoint technologiesSupport LAN/WAN, wireless, DNS, DHCP, VLAN, VPN, and VoIP environmentsAssist with server administration, patching, maintenance, and troubleshootingProvide technical direction and mentoring to junior IT staffSupport onboarding, offboarding, equipment deployment, and access managementMaintain technical documentation and coordinate with technology vendors