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Help Desk Technician - Exam for Eligibility

Career Insights for Help Desk Technician / Analyst

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$57,740 / year median in California

-12% projected decline

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Job Description

Help Desk Technician
  • Exam for Eligibility at Del Norte County Unified School District and COE Print Application Deadline 9/15/2026 7:00 AM Pacific Date Posted 9/4/2026 Contact Gina Diehl 707-464-0226 Number of Openings Not Specified Salary Pay Range $21.55
  • Step A
  • $24.49
  • Step E Per Hour Add'l Salary Info Range 114
  • See Salary Step Note Length of Work Year 245/260
Work Calendar Employment Type Full Time Location of Examination:
301 West Washington Blvd, Crescent City, CA 95531 Salary Step Note
  • All New Employees start on step A During Probation. You will be given the opportunity to provide documentation (During probation) in order to advance UP TO Step E
  • To go into effect once you hit permanency. Benefits Information Benefits are available to all employees that work 4+ hours a day (can combine positions) Vision, Dental, Medical and
  • Retirement
  • The District participates in California Public Employees' Retirement System.
Any employee that works a regular schedule of 4 hours or more per day or exceeds 1,000 hours per year is automatically enrolled in CalPERS. Work Days Monday, Tuesday , Wednesday, Thursday ,
Friday Important:
Please Check Your Spam/Junk Folder As a heads up, when responses are sent regarding your application, please be sure to check your spam or junk email folder in case our messages are filtered there. Thank you. About the Employer About Del Norte County Schools Del Norte County Schools encompasses two distinct educational entities serving students, families, and communities throughout
Del Norte County:
Del Norte Unified School District and the Del Norte County Office of Education. Our Mission Through the work of Del Norte Unified School District and the Del Norte County Office of Education, we strive to ensure that the youth in our schools become lifelong learners who can creatively and effectively communicate, collaborate, and solve problems in a global society. Both entities are committed to providing high-quality educational opportunities and supporting the success, growth, and well-being of every student. Our Community Del Norte County is located along California's beautiful northern coast, where the majestic redwoods meet the sea. Our unique community is rich in natural beauty, strong local connections, and a deep commitment to the education and well-being of our students. Job Summary Job Summary This job is distinguished from similar jobs by the following characteristics: The job of Help Desk Support Technician is an entry level position in the Information and Network Services Department primarily responsible for interacting with customers by phone or in-person to resolve problems and provide support. This job reports to Director of Information Network Services View Job Description Requirements /
Qualifications Experience:
Job related experience is required. Education (Minimum): High school diploma or equivalent.
Equivalency:
Applicant is required to have any combination of education and experience equivalent to 1 year of experience in an office or computer support environment. Requirements /
Qualifications Experience:
Job related experience is required. Education (Minimum): High school diploma or equivalent.
Equivalency:
Applicant is required to have any combination of education and experience equivalent to 1 year of experience in an office or computer support environment.
Comments and Other Information Open Position:
Comments and Other Information Open Position:
Links Related To This Job Crescent City / Del Norte County Chamber of Commerce Del Norte County Tourism & Travel Website Del Norte County Wikipedia Page CalPERS Links Not all postings qualify for CalPERS. Informational Only. CalPERS Retirement Benefits
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