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LG
Legends Global
Venue Technology Assistant - Glen Helen Amp.
Entry-Level JobVerifiedNo experience needed
Career Insights for Systems Support Specialist
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Based on California data
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What they do
A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.
$74,021 / year median in California
+0% projected growth
Job Description
Company Overview Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities
- Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary
- Initiates and implement improvements to areas of responsibility
- Conduct venue walk-through to ensure all systems are operational prior to and during all events
- Replacement of defective hardware before, during and after events
- Diagnoses of software, firmware & hardware errors and breakage
- Maintain a thorough knowledge of the organization and adheres to all standards and practices Qualifications Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.
- Must be able to adapt to environment changes immediately
- Highly effective oral presentation and written communication skills
- Working knowledge of Microsoft applications to include operating system, office systems
- Ability to be on feet and walk long distances
- Ability to lift at least 50 lbs Pay rate: $20/hr Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.