Level 2 IT Support Technician (1099 Contractor) (Education / Non-Profit)

Level 2 IT Support Technician (1099 Contractor) (Education / Non-Profit) Progent Corp. - 4.2 Gardena, CA Job Details Contract $75 an hour 1 hour ago Qualifications Windows Computer hardware macOS IT Mobile devices

Full Job Description Location:

Gardena, CA (onsite, local travel required)

Engagement Type:

1099

Independent Contractor Schedule:

~20-30 hours/week

Rate:

$75/hour We are an established Managed Services Provider (MSP) seeking a dependable Level 2 IT Support Technician for an onsite engagement supporting nonprofit and educational organizations in the Gardena, CA area. This role is ideal for an experienced independent IT consultant who thrives in end-user environments, enjoys hands-on support work, and is available for a consistent contract with potential for ongoing MSP projects. Scope of Work Provide onsite, hands-on end-user support in nonprofit and educational environments Support and troubleshoot: Windows 10/11 and macOS workstations and laptops Microsoft 365 (O365) (Outlook, Teams, OneDrive, Exchange Online) Assist with: User onboarding/offboarding Device setup, imaging, and deployment Hardware, software, and connectivity issues Troubleshoot and manage mobile devices (iPhone & Android) Support endpoint security tools such as NinjaOne and/or SentinelOne Act as a client-facing technical resource, delivering professional and responsive support Work closely with the client's IT Department on weekly issues Required Qualifications 3+ years of Level 2 IT support experience in a professional environment Strong experience with: Microsoft 365 administration and support Windows 10/11 and macOS troubleshooting Basic Windows Server / Active Directory support Experience using ConnectWise PSA tools for ticket management, time tracking, and documentation is preferred Proven ability to support end users in a fast-paced environment Excellent communication and customer service skills Prior experience working as a 1099 contractor or independent consultant strongly preferred Experience supporting nonprofit or educational organizations is a plus Must be able to commute onsite to Gardena, CA Opportunity for ongoing MSP project work beyond this engagement

Pay:

$75.00 per hour Application Question(s): Do you have flexibility in your schedule to accommodate 20-30 hours per week onsite in Gardena, CA?

Experience:

Microsoft 365 administration and support : 3 years (Preferred) Ability to

Commute:

Gardena, CA 90248 (Preferred)

Work Location:

In person