Find Jobs
Find Jobs Near You – Available Work in Your Location
Help Desk Analyst
Choose a Location
This role is available in multiple locations. Pick one to apply.
Career Insights for Help Desk Technician / Analyst
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on California data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.
$57,740 / year median in California
-12% projected decline
Job Description
Help Desk Analyst at Robert Half Help Desk Analyst at Robert Half in Hermosa Beach, California Posted in about 4 hours ago.
Type:
full-time We are seeking an Entry-Level IT Support Technician to join our client's team. This is a great opportunity for a recent college graduate, IT student, or early-career professional looking to build their technical career in a hands-on environment. The ideal candidate is someone who is eager to learn, comfortable troubleshooting technology, and has a strong customer-service mindset . You do not need to know everything on day one, we're looking for someone with a solid technical foundation, a willingness to learn, and the tenacity to grow. The ideal candidate is hungry to learn, motivated, curious, and eager to build a career in IT . You do not need to have experience with every technology listed below, the team is willing to train the right person who has a strong technical foundation and the desire to learn. Experience with the following technologies is helpful, but can be trained for the right candidate : Windows macOS Azure Microsoft Entra ID Okta Single Sign-On (SSO) Microsoft 365 Identity and Access Management Hardware/software troubleshooting Contract Opportunity This is initially a contract opportunity expected to run through January 2027, with the potential to extend through July 2027 based on business needs and performance. If you're looking to get your foot in the door, build your IT experience, and learn from an experienced team, this could be a great opportunity to launch your IT career.