INFORMATION TECHNOLOGY NETWORK SPECIALIST

The City of Monterey Park is an unparalleled team of thriving, innovative, and inclusive leaders. Apply to join our team today! This recruitment will close on Tuesday, June 2, 2026 .

THE POSITION

Under general supervision, the IT Network Specialist performs a variety of complex duties in managing, maintaining, and securing centralized server IT hardware and software to ensure reliable and efficient network operations. This role supports city-wide automation, enhances service delivery, and drives productivity through system design and technical expertise. The IT Specialist is responsible for coordinating maintenance, testing, monitoring, security and troubleshooting of centralized server IT hardware and software, and collaborates on IT projects, provides technical support, and ensures the city's network infrastructure remains secure, scalable, and aligned with operational needs. The position supports all City Departments including Police and Fire. Performs other related duties as assigned.

EXAMPLES OF ESSENTIAL DUTIES

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Administer and maintain Microsoft 365 services, including Exchange Online, Entra ID, Purview, SharePoint, OneDrive, and Teams; Manage server hardware in an enterprise environment, including data center maintenance, server installation, and network storage management; Oversee and maintain virtualized platform, such as VMware vSphere, ProxMox; Configure and manage network equipment, including routers, switches, firewalls, VPNs, and wireless access points; Administer Windows Server environments, local and cloud, including Active Directory, Entra ID, File/Print servers, Group Policy, DNS, and DHCP; Oversee backup solutions, disaster recovery, and business continuity processes to ensure data integrity and system availability; Implement and monitor security principles, including Endpoint Detection and Response (EDR) solutions, and perform security audits to protect systems and equipment; Utilize scripting languages, particularly PowerShell, to automate tasks and improve system efficiency; Analyze client requirements for new and existing systems, recommend solutions, and design systems to enhance automation and productivity; Provide technical guidance and training to end users to support effective use of IT systems; Research, assess, and recommend new technologies to improve network operations and city processes; Prepare clear, concise, and accurate documentation for systems, networks, and processes; Collaborate with the Systems Analyst and other IT professionals on system deployment, network modifications, and IT projects; Exercise sound independent judgment within general policy guidelines while handling sensitive or confidential issues with tact and diplomacy; and other duties as assigned.

EDUCATION & EXPERIENCE

Education:

Graduation from an accredited four-year college or university with a major in Information Technology, Network Administration, Computer Science, or a closely related field is required.

Experience:

T hree (3) years of progressively responsible full-time experience in the design, implementation, administration, and troubleshooting of local and wide area networks (LAN/WAN) is required. Two (2) years of full-time municipal or public sector IT experience is highly desirable. Knowledge of cybersecurity principles and practices is highly desirable.

LICENSES AND CERTIFICATIONS

Must possess a valid California Class C driver's license at the time of appointment and as a condition of continued employment, and comply with the City's Motor Vehicle Safety Policy during the course of employment. In accordance with California Government Code Section 3100, City of Monterey Park employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

Computer based local and wide area networks.

• Networking concepts such as L2, L3, and routing.
• Integration of data and telecommunications.
• Principles and practices of data processing and systems administration.
• Network components, firewalls, and switches
• Basic programming.
• Network troubleshooting and diagnostic techniques.
• Project management, asset management, and change management control processes.
• Research techniques to solve technical problems.
• Interpersonal skills using tact, patience, and courtesy.
• District organization, operations, policies and objectives.
• English usage, grammar, spelling, punctuation, and vocabulary.

Ability to:

• Plan, design, organize, and implement a network with multiple servers.
• Analyze and evaluate the needs of users and develop solutions.
• Install, configure, maintain and troubleshoot equipment, systems and programs.
• Configure, maintain, and troubleshoot a variety of web server systems.
• Maintain web security.
• Prepare and maintain maintenance and repair records, and reports.
• Establish and maintain cooperative and effective working relationships with others.
• Work independently with little direction.
• Communicate effectively both orally and in writing.
• Use customer service and telephone skills.
• Meet deadlines and work under pressure.

PHYSICAL EFFORT PHYSICAL EFFORT

The physical and mental effort described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, the employee's primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.. Specific vision abilities required for this job include close vision, color vision and the ability to adjust focus. Mental Demands While performing the duties of this class, an employee uses written and oral communication skills; reads and interprets data, information and documents; analyzes and solves complex problems; uses math and mathematical reasoning; learns, trains and applies new information or skills; performs highly detailed work for long periods; deals with frequently changing deadlines, frequent interruptions and multiple concurrent tasks; and interacts with others encountered in the course of work.

Work Environment:

The employee works primarily in a standard office environment with controlled temperature settings in City Hall. The employee will have frequent interruptions and distractions; and extended periods of time viewing a computer monitor.