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Desktop Support Technician II : 26-01669

Job

Akraya Inc.

Mountain View, CA (In Person)

$71,760 Salary, Full-Time

Posted 3 days ago (Updated 12 hours ago) • Actively hiring

Expires 7/17/2026

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Job Description

Primary Skills:
Desktop Support (Expert), Mac Support (Advanced), ServiceNow (Intermediate), VDI Machine (Advanced), Mobile Support (Advanced),
Contract Type:
W2
Contract Duration:
18
Months Location:
Mountain View CA (Onsite)
Pay Range:
$30.00 - $39.00 Per hour
Job Summary:
This role focuses on ensuring the smooth operation of end-user computing environments. You will be responsible for installing, maintaining, and repairing computer hardware and software, alongside providing crucial technical support to resolve user issues. Proactive problem-solving and effective communication are key to success in this position.
Key Responsibilities:
Resolve hardware and software issues for users. Manage computer imaging and deployment processes. Provide technical assistance via phone and in-person. Document and track user issues and solutions. Maintain accurate IT asset inventories.
Must-Have Skills:
Proficiency in Windows operating systems. Experience with hardware repair and replacement. Strong customer service and communication abilities. Domain /
Industry Experience:
Experience in providing IT support within a corporate or business setting is preferred.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment . Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!