Desktop Support Technician Boskovich Farms, Inc.
- 5.0 Oxnard, CA Job Details Full-time $22
- $28 an hour 4 hours ago Benefits Health insurance 401(k) Vision insurance Life insurance Qualifications Computer operation Computer literacy Windows Computer hardware Desktop applications Desktop administration CompTIA A+ Full Job Description Desktop Support Technician Pay Range $22
- $28 per hour ($46,000
- $58,000 per year) Summary Entry-level on-site position providing day-to-day technical support to users.
This role is designed for someone with basic computer knowledge and a strong interest in learning. Training will be provided on company systems and processes. The position may also include supporting some non-IT tasks and playing an active part in the overall operation and its success. Key Responsibilities Provide desktop support including passwords, printers, Microsoft 365, and email issues Set up new computers and assist with hardware troubleshooting and repairs Set up and manage user accounts and permissions Help users with basic connectivity, peripheral, and network issues Update and maintain computer inventory and equipment records Assist with equipment moves, simple installations, and basic upgrades Resolve common hardware and network connectivity problems Coordinate with vendors when needed to resolve technical issues Support basic security practices and help prevent unapproved access Assist with testing and deployment of new applications or systems under guidance Provide basic training and guidance to staff on hardware and software usage Learn and eventually support additional company systems Support non-IT operational tasks as needed to contribute to the success of the operation Maintain clear records of support requests and resolutions Occasional travel to other company locations may be required (rare, and may include overnight stays) Perform other related duties as assigned Requirements Basic understanding of Windows computers and common software Personal interest in technology and willingness to learn Strong customer service attitude Ability to follow instructions and document work clearly Reliable and able to work on-site full time No formal IT experience required — training will be provided Sense of urgency and ability to prioritize and re-prioritize as situations change Ability to work effectively with people at all levels of the organization Education & Certifications Education is a plus Relevant certifications are a plus, including: CompTIA A+ CompTIA IT Fundamentals (ITF+) Google IT Support Certificate Microsoft 365 Fundamentals ISC² Certified in Cybersecurity (CC) Google Cybersecurity Professional Certificate Microsoft Security, Compliance, and Identity Fundamentals (SC-900) CompTIA Security+ Any basic hardware or networking certificates Preferred Any prior hands-on computer or technical experience (personal or work) Comfortable working in a busy operational environment
Pay:
$22.00
00 per hour
Benefits:
401(k) Health insurance Life insurance Vision insurance
Work Location:
In person
