A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
Electronic Classroom Technical Support Specialist CSA Global
LLC - 3.8
Port Hueneme, CA Job Details Full-time 3 days ago Qualifications Government information & network security Systems integration Database systems IT user and group management IT asset management Server backup and recovery High school diploma or GED Information security compliance Bachelor's degree Networking equipment (troubleshooting support) Data backup Access control management Network infrastructure management Equipment inventory management
Full Job Description Description:
Client Solution Architects (CSA) is currently seeking an Electronic Classroom Technical Support Specialist to support a program onsite in Port Hueneme, CA. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. How Your Role Will Make an
Impact:
Ensure student training infrastructure is functional and available Ensure that Active Directory accounts are properly configured Assist customers in overcoming any challenges through monitoring and performance management Identify problem areas and opportunities for improvement in a mission critical network Turn metrics into information and communicate their meaning Manage users and computers in an enterprise network
Requirements:
What You Will Need to
Join Our Award-Winning Team:
Clearance:
Must possess Interim or an active Secret clearance
Education:
HS Diploma or equivalent
Years of Experience:
3 years of relevant experience
General Experience:
Electronic Documentation, System Administration, Network Administration, Database Administration Certifications:
Security+ or equivalent Bachelor's degree Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance Experience with systems and hardware and software administration and integration Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management
What Sets You Apart:
Experience with multi-media systems support and community of interest (COI) network operations Experience with local group policy management and file share, system, and account administration Experience with configuration and change management and life cycle support Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching Experience with system monitoring and troubleshooting Knowledge of system development, software maintenance, and ancillary functions Knowledge of cyber defense compliance and accreditation services Ability to perform onsite service center support Bachelor's degree
Physical Requirements:
While performing the duties of this job, the employee is regularly required to: Sit for extended periods of time and work at a computer workstation Use hands and fingers to operate keyboards, mice, and other input devices Communicate effectively, both verbally and in writing Specific vision abilities required may include close vision, distance vision, depth perception, and the ability to adjust Stand, walk, bend, or reach; Access equipment located in data centers, offices, or under desks Lift and/or move equipment weighing up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act (ADA).
