Graphic Designer / IT Specialist

Graphic Designer / IT Specialist West Shores Realty - 4.3 Rolling Hills Estates, CA Job Details Full-time $30 an hour 5 hours ago Qualifications Customer service Windows Graphic design IT infrastructure IT Full Job Description Overview We are seeking a dynamic and versatile Graphic Designer / IT Specialist to join our innovative team. This role offers an exciting blend of creative design responsibilities alongside essential IT support functions, providing a unique opportunity to contribute to both visual communication and technological infrastructure. The ideal candidate will be energetic, proactive, and possess a passion for crafting compelling visuals while maintaining robust IT systems. Your expertise will help elevate our brand presence and ensure seamless technology operations across our organization. Responsibilities Develop engaging visual content for digital and print media, including branding materials, marketing collateral, social media graphics, and presentations. Manage and troubleshoot computer hardware, operating systems (Windows, macOS, Linux), and software applications to ensure optimal performance. Provide technical support to staff by resolving issues related to desktop hardware, software troubleshooting, network connectivity, VPN access, firewalls, and operating system problems. Maintain and monitor IT infrastructure components such as LAN (Local Area Network), computer networking systems, and servers; assist with network security measures. Support help desk operations using tools like ServiceNow, Jira, BMC Remedy to log incidents, track resolutions, and facilitate efficient IT service delivery. Assist with computer management tasks including software updates, hardware upgrades, user account management in Active Directory or similar platforms. Collaborate with team members on projects involving computer networking setup, firewall configurations, and overall IT security protocols. Communicate effectively with users at all levels to provide exceptional customer service and clear technical guidance. Qualifications Proven experience in graphic design with proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or similar tools. Strong knowledge of IT support practices including desktop support, help desk operations, and troubleshooting across multiple operating systems (Windows, macOS, Linux). Familiarity with computer hardware components and management of IT infrastructure such as LANs and VPNs. Experience with network security tools like firewalls and understanding of basic cybersecurity principles. Ability to manage multiple tasks efficiently while maintaining attention to detail in a fast-paced environment. Excellent communication skills to effectively liaise with team members and end-users regarding technical issues or design requests. Knowledge of IT management platforms such as ServiceNow or Jira is preferred; familiarity with BMC Remedy is a plus. Join us in a role that energizes your creative talents while sharpening your technical expertise! We're committed to fostering an environment where innovation thrives and your skills grow—making a real impact every day through vibrant visuals and reliable technology solutions.

Pay:

$30.00 per hour

Work Location:

In person