armaceutical or biotechnology industry. The ideal candidate should have hands-on experience supporting laboratory IT systems, applications, equipment, and infrastructure in both GxP and Non-GxP environments. The candidate should understand pharmaceutical compliance requirements, laboratory operations, troubleshooting, incident management, and documentation processes. Key Responsibilities Provide IT support for laboratory systems, applications, equipment, and infrastructure in pharmaceutical or biotech environments. Support laboratory operations in both GxP and Non-GxP environments while ensuring compliance with applicable industry standards. Troubleshoot hardware, software, network connectivity, and laboratory system issues. Support laboratory applications and equipment such as LIMS, Empower, chromatography systems, and other lab-related tools. Assist with system validation activities, including Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ), as applicable. Maintain and update SOPs, work instructions, validation documents, and other compliance-related records. Follow change control, incident management, deviation management, and CAPA processes as required. Support user access management, system configuration, software upgrades, and patching activities. Collaborate with laboratory scientists, QA, QC, validation, infrastructure, and application teams to resolve technical issues. Ensure laboratory systems remain operational, compliant, and available to support business operations. Participate in audits and provide technical documentation and evidence when required. Required Skills and Qualifications Experience working in the pharmaceutical, biotechnology, life sciences, or clinical laboratory industry. Hands-on experience with GxP and Non-GxP laboratory IT environments. Understanding of GMP, GLP, data integrity, and applicable regulatory compliance requirements. Experience supporting laboratory applications, instruments, computers, and IT infrastructure. Knowledge of LIMS, ELN, CDS, or other laboratory systems is preferred.