Description Desktop Support Technician

II - A/V

& Conference Room Technology Position Overview We are seeking a hands-on Desktop Support Technician with Audio/Visual (A/V) experience to support a large-scale conference room technology refresh initiative. This role will focus on replacing existing Zoom Room equipment with new Logitech conferencing solutions across multiple meeting spaces while providing desktop support and end-user assistance. The ideal candidate will have experience with conference room technologies, hardware installations, troubleshooting A/V equipment, and supporting end users in a corporate environment. Key Responsibilities Replace and deploy new Logitech conference room equipment in meeting rooms and collaboration spaces. Decommission existing Zoom Room hardware and ensure proper inventory tracking and disposal procedures. Install, configure, and test Logitech conference room solutions including cameras, microphones, speakers, touch panels, and related peripherals. Troubleshoot A/V, conferencing, and collaboration platform issues. Provide white-glove support to executives, leadership teams, and end users during conference room cutovers. Perform desktop support activities including hardware deployment, software installation, imaging, and troubleshooting. Support Windows workstations, laptops, docking stations, monitors, and peripherals. Document room configurations, installation procedures, and support processes. Coordinate with IT infrastructure, networking, and facilities teams during deployments. Ensure conference rooms are fully operational and validated prior to business use. Maintain asset management records and deployment documentation. Required Qualifications 3+ years of Desktop Support or End User Support experience. 2+ years of Audio/Visual (A/V) or Conference Room Technology experience.

Experience supporting and troubleshooting:

Zoom Rooms Logitech conferencing hardware Conference room cameras, microphones, speakers, and touch controllers Experience with Windows 10/11 environments. Strong hardware deployment and installation experience. Knowledge of network connectivity, USB peripherals, and conferencing technologies. Ability to read installation guides and follow deployment standards. Excellent customer service and communication skills. Ability to lift and move equipment up to 40 lbs. Preferred Qualifications Experience with Logitech Rally, Rally Bar, Tap Controller, MeetUp, or similar Logitech collaboration solutions. Experience supporting Microsoft Teams Rooms. Familiarity with Crestron, Poly, Cisco Webex, or other enterprise A/V technologies. CompTIA A+, Network+, or related certifications. Experience working on enterprise-wide refresh or migration projects. Technical Skills Windows 10/11 Active Directory O365 / Microsoft 365 Zoom Rooms Logitech Rally / Rally Bar Teams Rooms A/V Installations Conference Room Technology Hardware Deployment Troubleshooting & Diagnostics Asset Management Ideal Candidate Profile Strong desktop support foundation with hands-on A/V deployment experience. Comfortable working independently across multiple locations and conference rooms. Organized and detail-oriented with excellent documentation skills. Customer-focused with the ability to support both technical and non-technical users. Experience participating in room modernization, conference room upgrades, or collaboration technology refresh projects. Skills Audiovisual, Windows 10, Desktop, Support, Troubleshooting, Video conferencing, Active directory, Install Top Skills Details Audiovisual,Windows 10,Desktop Additional Skills & Qualifications Must be able to go onsite Experience Level Intermediate Level Job Type & Location This is a Contract position based out of San Francisco, CA. Pay and Benefits The pay range for this position is $35.00 - $38.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Francisco,CA.

Application Deadline This position is anticipated to close on Sep 18, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.