Level 1 Desktop Support Precision Digital Networks San Mateo, CA Job Details Full-time $45,000

• $65,000 a year 1 day ago Benefits Health insurance 401(k) Qualifications Desktop computer repair Non-technical user support IT user and group management Data permissions IT asset management Software implementation Hardware maintenance Operating system updates Software installation IT monitoring tools Desktop (troubleshooting support) Computer management Desktop applications SolarWinds Application Maintenance Productivity software Network monitoring tools Access control management Network infrastructure management Desktop administration Equipment inventory management Entry level

Full Job Description Job Title:

Desktop Support Technician Job Summary:

We are seeking a skilled Entry Level 1 Desktop Support Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support to our end-users. This role involves troubleshooting hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of our IT environment.

Duties:

• Provide technical support to end-users on various IT issues
• Install, configure, and maintain computer systems and software
• Troubleshoot hardware and software problems
• Collaborate with the IT team to resolve technical issues promptly
• Manage user accounts and permissions
• Perform regular system updates and maintenance tasks
• Assist in network administration tasks
• Maintain inventory of hardware and software assets

Qualifications:

• Proven experience in a desktop support role
• Proficiency in Windows, LAN, and network administration
• Strong background in help desk and IT support
• Knowledge of computer management and technical support best practices
• Experience with Office suite applications
• Ability to analyze complex technical issues and provide solutions
• Solarwinds RMM preferred If you are a dedicated Desktop Support Technician looking to contribute your skills in a dynamic IT environment, we invite you to apply.

Join us in providing top-notch technical support and ensuring the efficient operation of our IT systems.

Job Type:

Full-time Pay:

$45,000.00

• $65,000.

00 per year

Benefits:

401(k) Health insurance

Work Location:

In person