A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
Valencia, CA Job Details Full-time $17.50 - $18.00 an hour 11 hours ago Benefits Paid time off Qualifications Computer operation Teamwork Windows High school diploma or GED Computer hardware Full Job Description Not gonna make this a standard AI generated floppy mess of a job description. Too many times does it produce stuff, and then when people get hired at companies, they get blind-sided. Here were are people focused, customer service focused, and hard working (at times). We are trying to continue to grow this 25 year old Managed Service Provider (MSP) company that is currently headquartered in Southern California. We have a presence in Middle Tennessee, Nevada, and Montana. We are looking for someone who wants to work in tech. I mean actually really likes it vs I love my phone and iPad. Ideally, we want someone that is passionate about technology. We focus anywhere from fixing computers, maintaining networks and servers, low-voltage, cybersecurity, and AI consulting. We want people that a proactive. People that want to have that drive. Jobs are hard out there, I get it. This isn't going to be any easier as the months go on. We want someone on our team that gets us. Gets you. We all have the same goal. Make money and grow a career. I heard someone say that I get paid minimum wage to do back to back closings of a 3-4 person job. I hate that. Who is qualified for this job? Someone who wants it. Mainly we are
TEACHING MSP.
We take those that want that job or career change. Has a passion for computers but always get told you need experience or you need a degree. I need someone that wants to work. Someone that wants to learn. Someone willing to go that extra mile at times. Someone self-sufficient. Proactive. Willing to ask questions. Not be shy. We are hiring for an
ENTRY LEVEL
full time IT Field Technician . This position includes training in the world of Information Technology and real-life experience. None of this book and classroom stuff that is out of date. No videos or webinars here. We want you to learn the skills needed for this position. We hope you take these skills and apply them to a future with our firm. We are a small nit firm who care about our clients. Essential Functions/Responsibilities Assist and perform basic PC repair (on-site/remote) Assist and perform OS and software installation(s) Assist and perform network cable and phone cable installation Troubleshoot PC, MAC, mobile, and network devices. Train clients to operate PC, MAC, mobile, and/or software Assist CEO and general manager as needed Assist and perform hardware diagnostics Train on new and various installation methods Ability to work on your own On occasion, lift anywhere between 50-85lbs boxes On occasion, travel/work weekends On occasion, travel/work out of town for clients in
Lancaster, Los Angeles, OC, Nevada, and Tennessee Skills:
Knowledge of Windows XP thru 11 Knowledge of Microsoft Office products (2007 thru 365) Possess customer service skills Maintain collaborative work environment High School Diploma MUST Own Transportation MUST have a clean driving record Respect and understand confidentiality Preferred Skills Knowledge of IP addressable devices Knowledge of Windows Server environment / Active Directory Flexible schedule Team Player Willing to learn new things and take direction Not allergic nor hate cats.
