IT Engineer

We are looking for an IT Engineer to support and evaluate the technology environment in California. This contract-to-permanent opportunity is ideal for a hands-on, detail-oriented individual who can investigate current systems, identify improvement areas, and help strengthen day-to-day infrastructure performance. The role combines desktop support, technical assessment, and practical problem-solving across user systems, directories, and network-connected assets.

Responsibilities:

• Review the existing IT environment to identify operational gaps, technical risks, and opportunities for improvement.
• Perform asset tracking and verification activities to help maintain accurate inventory records for hardware and related equipment.
• Conduct testing across workstations, systems, and network components to confirm functionality and uncover issues affecting performance.
• Provide desktop and help desk support by resolving user-reported incidents, troubleshooting Windows-based devices, and managing service requests.
• Administer and support Active Directory and Azure Active Directory user access, account maintenance, and related system tasks.
• Document findings and develop practical remediation recommendations to improve system stability, support processes, and overall IT operations.
• Assist with network-related troubleshooting by evaluating connectivity issues and reviewing topology information to support efficient resolution.
• Contribute to technical planning efforts related to transitioning away from the current organizational structure or environment as needed.