Software Application Support Engineer, Retail & Marcom Engineering

Software Application Support Engineer, Retail & Marcom Engineering Apple 3.7 ( ) Sunnyvale, CA for later Why you should apply for a job to

Apple :

Ranked as one of the 66% say women are treated fairly and equally to men 66% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Company commitment that women earn the same as men performing similar work includes no salary history disclosure policy. Apple University creates classes, seminars, and tools to help employees understand Apple's culture, organization, and values. Whether you donate time or money, Apple will match charitable contributions up to $10,000 a year. # 200631119-3956_rxr-662 Position summary r creating, reviewing, and modifying documentation corresponding to the applications' usage, replying to users' questions, and communicating with the development team to provide solutions. As a member of the support engineering team, you will take an active role in the definition and evolution of standard practices and procedures. Preferred Qualifications Bachelor's degree in Computer Science/technical degree Excellent follow-through, organizational ability, and flexibility in a dynamic, demanding environment. Strong desire to work in a fast-paced environment with multiple releases a week. Excellent analytical and problem-solving skills. Firm understanding of security best practices and vulnerabilities. Experience with monitoring tools (e.g., Splunk). Minimum Qualifications 5+ years of relevant work experience. Proven problem-solving ability and experience identifying root causes from diverse data sources (logs, telemetry, customer feedback). Basic coding knowledge of the Ruby on Rails framework. Proven knowledge of MySQL and Postgres databases. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $220,900, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note:

Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Why you should apply for a job to

Apple :

Ranked as one of the 66% say women are treated fairly and equally to men 66% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Company commitment that women earn the same as men performing similar work includes no salary history disclosure policy. Apple University creates classes, seminars, and tools to help employees understand Apple's culture, organization, and values. Whether you donate time or money, Apple will match charitable contributions up to $10,000 a year.