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Computer Technician II (Temporary)
Career Insights for Help Desk Technician / Analyst
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Scorecard
Based on California data
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What they do
A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.
$57,740 / year median in California
-12% projected decline
Job Description
Requirements / Qualifications
High school diploma or equivalent. One year of experience in computer repair, technical support, information technology, or a related field. Knowledge of computer hardware, software, networks, and peripheral equipment. Ability to troubleshoot technology issues, communicate effectively with staff and students, and work independently or as part of a team.Requirements / Qualifications
High school diploma or equivalent. One year of experience in computer repair, technical support, information technology, or a related field. Knowledge of computer hardware, software, networks, and peripheral equipment. Ability to troubleshoot technology issues, communicate effectively with staff and students, and work independently or as part of a team. CalPERS Links Not all postings qualify for CalPERS. Informational Only. CalPERS Retirement BenefitsADD TO WISHLIST VIEW JOB WISHLIST APPLY
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APPLYBenefits
- Dental Insurance
- Other Retirement and Savings