COMPUTER TECHNICIAN

COMPUTER TECHNICIAN

Salary $58,939.92 - $74,097.00 Annually Location Visalia, CA Job Type Regular Full-Time Job Number 02171 Department Finance & Technology Services Division Information Services Opening Date 05/20/2026 Closing Date 6/3/2026 5:00 PM Pacific Description Benefits Questions Description The City of Visalia is recruiting for the position of Computer Technician. Please click here for more information and the recruitment announcement.

THE DIVISION

The City of Visalia's Information Services Division is part of the Finance & Technology Services Department and serves all City Departments ensuring the smooth integration and maintenance of technology infrastructure and services. The Division is responsible for the support and management of the City's servers, networks, phone systems, desktops, email, internet access, and various applications citywide. This includes financial systems, permitting systems, utility billing, computer-aided dispatch, police and fire emergency systems, and hundreds of other applications. The division's staff is committed to providing quality IS services and support. Examples of Duties

THE POSITION

The City is recruiting for Computer Technician to become part of our team. The selected candidate will be responsible for troubleshooting, maintaining, and implementing desktop computer and communications systems. This position will install, configure, and test computer hardware, software, and peripheral equipment. They will be the primary contact for network users and provide training and technical assistance to all users.

Qualifications / Requirements

IDEAL CANDIDATE

The ideal candidate will have technical experience with computers involving configuration, installation, and networking. They will be able to work independently on complex technical issues, develop and maintain effective working relationships and communicate effectively in verbal and written form. The ideal candidate will be organized and have the ability to work on multiple projects simultaneously. Finally, the ideal candidate must be willing and have a desire to continue learning and developing the skills necessary to be an effective Computer Technician.

EXPERIENCE AND EDUCATION

Any combination equivalent to experience and education that could likely provide the required knowledge, skill and ability is qualifying. A typical way to obtain the knowledge, skill and abilities would be: Two years of job-related technical experience with computers, involving configuration, installation, and networking. CompTIA, Microsoft, and Cisco certifications are desirable. Graduation with a degree from an accredited college or university with major work in computer science or business information systems or a closely related field is desirable.

SPECIAL REQUIREMENTS

Successful completion of in-depth Department of Justice background check. Possession of valid California Driver's License by time of appointment. Please click here for a detailed job description. Additional Information

PHYSICAL STANDARDS

Positions in this class are typically situated in a standard office environment resulting in little exposure to the weather. Crawling, stooping, bending, climbing and lifting (up to 50 lbs) may be required.

SELECTION PROCESS

Application and supplemental materials will be evaluated and applicants who appear to be most qualified will be invited to participate in a job-related interview and/or examination process. Successful candidates may be required to pass a background, physical examination, and/or drug screen.

COMPENSATION AND BENEFITS

The City of Visalia offers a competitive total compensation package that includes:

Monthly Salary:

$4,912-$6,175 CalPERS retirement program Health, Dental and Vision Insurance Longevity Pay Onsite City Health and Wellness Clinic (no out of pocket expenses) Paid Holidays, Vacation, Sick Leave and much more Review the Benefits tab for more information.

COMMUNITY OVERVIEW

If work-life balance is important to you, consider living in a thriving community that offers the most affordable housing in California with a typical commute time of less than 20 minutes. With a population of over 146,000, Visalia offers small town charm with metropolitan amenities. Visalia has a world class health care system, our own Sequoia Symphony Orchestra, a flourishing arts community, a minor league baseball team, a downtown convention center, and numerous fine dining establishments. As the Tulare County seat, Visalia is the principal retail center in the region, and home to several large industrial employers. Visalia has a vibrant downtown district, safe neighborhoods, excellent schools, institutions for higher learning, and low cost of living. The City has many community parks, organized team sports, a municipal golf course and private country club, a multi-sport family-oriented regional sports park, and numerous outdoor and recreational activities. Located in the heart of California's San Joaquin Valley, Visalia offers easy access to the nearby mountains, national parks, lakes and rivers which provide year-round opportunities for sports and recreation within an hour or less. Visalia was ranked as the top Central Valley community and one of seven California cities in the top 25 of Gallup Sharecare's latest State of American Well Being Index. Our strong sense of community and social well-being keeps Visalians happy, healthy and moving forward. Come discover all Visalia has to offer! The City of Visalia is an Equal Opportunity Employer. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in the announcement may be modified or revoked without notice. Please refer to the MOU for further information.

Bargaining Unit:

Employees in this class are represented by the Northern California Carpenters Regional Council (Group M bargaining unit). This bargaining unit may establish and collect dues for their members' independent from the City of Visalia. Those that elect to join may be required to pay dues per the provisions in the MOU.

Salary Policies:

The salary range for the job is stated on the job announcement. Candidates are normally hired at the minimum of the salary range. Salary increases are given based upon employee work performance, up to a maximum of 5% per fiscal year.

Longevity Pay:

Association members are eligible for longevity pay based on all years of full-time service with the City of Visalia as a percentage of base wages at the following intervals: 2.0% at 5+ years, 10+ years, 15+ years, and 20+ years. Bilingual pay of $900 per year, pro-rated on a pay period basis, is available to those who are eligible and qualify.

Communications Training Pay:

Communications Operators certified and assigned as "Communications Training Officers" will receive $1,000 per year, prorated and paid bi-weekly as part of regular payroll.

Uniforms and Uniform Allowances:

The City shall provide the necessary uniforms and safety equipment needed to perform the job. In lieu of the City providing boots, for those required to wear protective safety footwear, employees will be given an annual boot allowance of $300 for boots and related accessories (laces, insoles, etc.) paid in the pay period that includes July 1st. Group M employees of the police department shall receive a uniform allowance of $800 per year, prorated and paid bi-weekly as part of regular payroll for the maintenance of appropriate uniforms and equipment. Employees working in the following areas of the Police Department that are required to wear a uniform are eligible for uniform allowance: Dispatch, Records, CSO personnel, Property and Evidence, Crime Lab, Duty Officer personnel, Parking Enforcement, and Digital Evidence Technicians.

Holidays:

Regular non-shift full-time City employees receive 11 paid holidays and one (1) floating holiday per year. In lieu of holidays, Police shift employees receive 4 hours of compensatory time off and 4 hours of regular pay in the pay period the holiday falls. In addition, shift employees receive one floating holiday in the pay period that includes January 1.

Vacation:

Regular full-time employees earn 10 days per year. After 2 years, employees are eligible for 11 days; after 4 years, 14 days; after 9 years, 17 days; and after 16 years, 20 days of vacation per year. Employees are eligible for vacation usage after six (6) months of service. Employees hired from another governmental agency may be entitled to receive years-of-service credit for their vacation accrual rate for such previous employment and applies only to the government agency the employee was employed with immediately prior to employment with the City of Visalia.

Sick Leave:

Regular full-time employees earn 96 hours of sick leave per year, accrued per pay period. Employees are eligible for sick leave usage after three (3) months of service.

Annual Sick Leave Buy Back:

For employees covered under the Sick Leave I provision of the policy, the City will automatically cash out all sick leave hours over 480 hours at 40% of the employee's base rate of pay.

Administrative Leave:

Employees classified as FLSA exempt (not eligible for overtime pay) currently receive 56 hours of administrative leave per calendar year. Any unused administrative leave hours are automatically paid out on the first paycheck in December.

Compensatory Time Off:

Regular full-time employees classified as FLSA non-exempt (eligible for overtime pay) currently receive eight (8) hours compensatory time off per calendar year.

Health Insurance:

The City provides employee health insurance which includes medical, dental, and vision care. Employee contribution rates are determined by employee's bargaining unit and plan selected. Health benefits are also available for an employee's dependents for an additional contribution rate. Eligibility for health insurance benefits begins on the first of the month after the date of hire. Contribution rates are reviewed for adjustment annually.

Life Insurance:

The City pays the premium for a life insurance and accidental death or dismemberment policy of $30,000. A supplemental life insurance policy may be purchased and paid through payroll deduction. Eligibility for life insurance benefits begins on the first of the month after the date of hire.

Retirement:

The City of Visalia is a member of the California Public Employees Retirement System (CalPERS). New employees are covered under the 2% @ 62 plan. [Employees with previous PERS qualifying service (Classic employees) may fall under the 2% @ 60 plan.] Each pay period, the employee pays an employee contribution at the CalPERS established rate. The City pays an employer contribution towards the retirement benefit and employees are responsible for contributing 4% of the employer contribution in addition to the required employee contribution.

Social Security/FICA:

City employees are not subject to regular Social Security (FICA) deductions. However, Federal law requires that the Medicare portion of the FICA is deducted. Section 125: The City offers a voluntary Section 125 program whereby tax-free contributions are put into a trust account and are available for withdrawal with documentation of an unreimbursed healthcare or dependent care expense (i.e. premium, dependent care, medical care).

Long Term Disability:

Regular full-time City employees are eligible for disability insurance (up to 2/3 of their salary) in the event they are disabled for more than ninety (90) days. LTD premium cost is paid by the employee.

Worker's Compensation:

Full-time and hourly employees who sustain an occupational injury or contract occupational illnesses receive standard Worker's Compensation benefits as prescribed by law.

Other Benefits:

The City also offers additional benefits such as an employee assistance program (EAP), a pre-tax deferred compensation plan, education assistance up to $1,500 per fiscal year, as well as a City-sponsored clinic staffed by clinicians 6 days per week available to all full-time employees and covered dependents. Services include general medical care and health and wellness coaching. No deductibles, co-pays, or out-of-pocket expenses. •As a potential applicant, you are about to participate in a series of events collectively called the employment process. Because the goal of the employment process is to obtain the most qualified candidates to fill City positions, examinations are administered to qualified applicants. These examinations are conducted in a variety of ways (written, oral, practical, and/or performance), yet they share a common purpose - to test applicants based upon the knowledge, skills and abilities required to perform the duties and responsibilities of the job. The employment process occurs in several stages which are described below:

Application:

Perspective employees must submit a City of Visalia application and other documents required as outlined in the announcement by the closing time specified on the final filing date. Final filing dates and times are listed on the front of each announcement. Separate original applications must be submitted for each recruitment/position applied for.

Examination:

Applicants will be evaluated and applicants who clearly appear to be more qualified in terms of knowledge, skills, and abilities will be invited to take an examination or combination of examinations. Written, practical, oral, and/or performance examination scores, or a pre-determined combined examination score, will determine standing on the eligible list.

Exam Accommodations:

If you are most qualified for the job, but need reasonable accommodations to take the exam, contact the Human Resources Division at least five (5) days prior to the exam. We want to work with you to design a fair and effective means by which you can demonstrate your ability to perform the essential functions of this job. Be prepared to furnish proof of the need for accommodation. Such proof should normally be a signed statement on letterhead by a professional who is qualified to make a diagnosis.

Eligible lists:

Eligible lists contain names, in descending order of score, of applicants who have obtained passing scores. Eligible lists are maintained for no less than six (6) months and no more than one year unless otherwise determined by Human Resources. The City retains the authority to reestablish an eligible list for a specific job opening when deemed necessary. Separate eligible lists are established for each recruitment.

Selection:

A departmental interview is conducted with the top candidates from the eligible list. The number of candidates interviewed depends on the number of vacancies.

Background Review:

Depending on the position, prospective employees will be subject to clearing a background investigation which may include, but is not limited to, a reference check, credit check, criminal history review, social security verification, DMV record check, polygraph, and psychological evaluation.

Post Offer Medical Examination:

Prior to starting work, all prospective employees are required to take a drug/alcohol screening administered by the City's medical provider and/or pass a medical examination. Candidates are cautioned not to quit or give notice to present employers until the medical examination has been completed and passed.

Probationary Period:

Employees appointed to a new position through an open or promotional process are required to serve a twelve (12) month probationary period. Employees appointed to Assistant Communications Operator or Communications Operator positions are required to serve an eighteen (18) month probationary period. An employee may be terminated without recourse for any reason and at any time during the probationary period.

Immigration Law:

Prior to employment, applicants will be required to provide proof of U.S. citizenship, alien registration, or authorization to work in the United States at time of appointment, and complete an I-9 form. Failure to do so within three (3) days from date of hire may be cause for termination. Once hired, failure to maintain authorization to work in the United States may be cause for termination of employment.

Driver's License:

Some City positions may require possession of a valid California Driver's License. Employees may also be required to submit a DMV printout with proof of automobile insurance as some positions may require the use of your vehicle on the job. Additionally, employees may be required to drive City vehicles or equipment.

Non-Smoking Policy:

A non-smoking ordinance adopted by the City provides a smoke-free environment.

Drug-Free Workplace:

The City is a drug-free workplace and has adopted a comprehensive substance abuse policy.

Discrimination and Anti-Harassment Policy:

A zero-tolerance discrimination and anti-harassment policy adopted by the City provides employees and volunteers with a professional work environment in which they are not exposed to harassment and illegal discrimination of any kind. The provisions of this announcement do not constitute an expressed or implied contract. Any provisions contained in the announcement may be modified or revoked without notice. 01 Describe your experience in installing, configuring, troubleshooting, and maintaining computer hardware, software, and peripheral equipment such as printers, smartphones, and tablets. 02 Describe your experience in providing training and technical assistance to network users. 03 Indicate the various computer applications you have utilized. Specifically, indicate your knowledge and skill level with business applications including Windows, Word, Excel, PowerPoint, report creation, and scripting languages. 04 Describe your knowledge and experience working with and setting up computer networks. Required Question Employer City of Visalia Address Online applications only Visalia, California, 93292 Phone 559-713-4300 Website http://www.visalia.gov