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IT Support Technician II

Job

Links Technology Solutions, Inc.

Englewood, CO (In Person)

$63,107 Salary, Full-Time

Posted 2 days ago (Updated 17 hours ago) • Actively hiring

Expires 7/13/2026

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Job Description

Job Title:
IT Support Technician II Location:
Englewood, CO Duration:
Contract Pay Rate:
$30.34 per hour Role Overview Our Aerospace client is seeking a high-energy, customer-focused IT Support Technician II to join their team in Englewood, CO. This is a hands-on desktop support role where you'll be the go-to person for end-user support, troubleshooting, and ensuring a seamless technology experience. If you thrive in a fast-paced environment, enjoy solving problems, and love helping people, this role is for you. Key Responsibilities Set up, configure, and support hardware, software, and peripherals. Handle break/fix, moves/adds/changes, and system integrations. Provide basic network support to ensure full connectivity. Support conference rooms and audio-visual systems. Deliver exceptional, customer-centered IT support. Troubleshoot and resolve IT incidents and service requests. Manage and track tickets through the IT Service Desk system. Escalate complex issues to higher-tier IT teams when needed. Assist with IT documentation and support internal processes. Required Qualifications Strong customer ownership mindset with a drive for excellence. Team player who values knowledge sharing and collaboration. Excellent written and verbal communication skills. Passion for delivering top-tier customer service. Ability to translate user needs into technical solutions. Solid troubleshooting skills across hardware, software, and peripherals. Basic understanding of IT standards. (computers, printers, networking, drivers, etc.) Associate's Degree in a related field + 2 years of experience (OR equivalent combination of education and experience) Benefits of the
IT Support Technician II :
10 Days PTO Health, Dental, and Vision Insurance Matching 401k #IND1