Location(s): CO
- Denver; CO
- Golden Are you an engineer who wants a challenging, rewarding career at a Fortune 500 company that's committed to excellence, safety and environmental stewardship?
Do you want to be part of shaping our energy future? An engineering position at Xcel Energy could be a great match for you. Position Summary The IT Engineer is responsible to contribute to technical aspects of IT Network Operations solution delivery, strategic planning, and operational excellence for our communications network. They are responsible for managing the overall health of the technology ecosystem and will manage and implement solutions that meet business needs, and support the overall IT Strategy. In partnership with architecture and engineering, they provide technical guidance with cross-organizational input and in accordance with business unit objectives. They consult to business managers, architecture and security teams to drive cross-awareness of business needs and opportunities. They bring innovative Network Operations communication solutions to the business line by leveraging their technical expertise. They identify and implement continuous improvement over cost, operation, and functionality of the solutions in their domain.
Essential Responsibilities Solution Delivery:
Lead and support Operations solution lifecycle technical activities within our communications network. Ensure solutions are designed and configured for great user experience and operational performance. Lead design, ensuring Enterprise Architecture, Security, Operations and Compliance aspects are continuously integrated into solutions. Provide input to cost and schedule estimation. Responsible for overall integrity of system design and operation. Oversee vendor activities.
Operations:
Review solution performance, and continually assess health of systems. Track and drive awareness to operational and technical debt risks. Provide escalated support to incident and problem management. Utilize analytics to improve availability, reliability, efficiency and capacity. Oversee vendor activities.
Subject Matter Expertise:
Continuously stay current on, and apply, technical industry knowledge pertaining to the respective domain.
Relationship Management:
Conduct peer reviews and approve system changes and technical solution design. Coach and mentor less experience team members. Partner cross-organizationally to drive minimal costs on optimal solutions. Provide in-depth technical information to stakeholders as needed. Minimum Requirements Seven years of related functional experience. Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position. Excellent communication skills, effective with varying organizational levels and skill set, and able to translate between technical and non-technical concepts. Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results. Experience managing the lifecycle of technical solutions. Deep Subject Matter Expertise within the respective system domain products, platforms, processes and architecture. Broad general knowledge of technology architecture, infrastructure, network, security and software principles and models. Experience working in partnership with internal and external vendors. Proven analytical, problem-solving and troubleshooting skills. Extensive knowledge of future technology trends within area of expertise. Demonstrated leadership on technical aspects of large scale projects. Experience with delivery methodologies (Waterfall, Agile, Scrum) and operational models (ITIL). Experience and understanding of core IT Service Management functions, such as Change Management and Incident Management. Preferred Requirements Cisco and/or Ruggedcom Routing and Switching experience strongly preferred Experience with routing protocols BGP, IGP, OSPF, etc. strongly preferred CCNA or higher certification is preferred Experience with process and procedure documentation preferred _______________________________________________________________________________________________ As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.
Posting Notes:
CO
- Golden || CO
- Denver; CO
- Golden || United States (US) || Customer And Innovation || 56765:
IT-Network Operations || Full-Time || Non-Bargaining ||
Requisition Number:
25305
Equal Opportunity Employer:
Minority/Female/Disability/Veteran Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com