IT Support Analyst

IT Support Analyst Lakewood, Colorado A Colorado-based construction/utilities firm is seeking an IT Support Specialist to join their team. This company is very well established and has seen tremendous growth over recent years. This is a 3-6 month contract position with the possibility of being hired permanently. The role will allow this individual to truly take ownership and directly see the impact of their technical contributions as well as be responsible for the IT support systems that are vital for company growth at a national level. This person will install, assess, and configure laptops, desktops, servers, and workstations, including peripheral equipment and software. You'll work with the infrastructure team and be responsible for the maintenance of inventory of all IT equipment, software, and software licenses as well as manage computer setup and deployment. This person will help execute on technical vision and roadmap that align infrastructure activities and projects with company goals and core values. This would offer a contract hourly rate of $32-36/hour and equivalent salary if hired perm. This is 100% on-site position in Lakewood. As such, only local candidates to the Denver metro area will be considered.

Responsibilities:

Administers laptops, desktops, printers and provide overall technical support for operating systems, drivers, software and basic connectivity Collect details before escalating critical and/or complex cases; Manages computer setup and deployment using standardized hardware, images, and software. Assigns users and computers to proper groups in Active Directory (or other management tools) as appropriate. Performs timely workstation hardware and software upgrades as required. Monitor network and technology health and respond to hardware issues as they arise; help build, test, and maintain new servers, laptops, PC, and other network technology as needed.

Requirements:

2-3 years experience with: Windows OS 10/11, Microsoft Office, Active Directory, MS Exchange, Office365, Networking and mobile devices Zoom/Slack familiarity Configuring desktop devices Good organizational skills and tremendous work ethic