Tier 2 Mac/Windows Support Specialist

Tier 2 Mac/Windows Support Specialist
Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Mac/Windows Support Specialist candidate. This is a full-time onsite position based in the Lakewood, CO area.
Roles and Responsibilities
Provide hardware and software support for Windows and Mac desktops and laptops
Configure, test and install printers, scanners, network copier/printers
Use computer images to install and configure laptops and PCs
Ensure latest approved BIOS and patches are applied to PCs and laptops
Support users with file shares and permissions issues
Track, log and report each service request
Additional duties as assigned
Requirements
Skills & Experience
3+ years related experience
6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
Excellent problem-solving skills
Knowledge of Windows operating systems
Strong experience supporting iOS and macOS up to Monterey
Working knowledge of Microsoft Office Suite
Excellent documentation, collaborative and communication skills, both written and verbal
Benefits
Astor & Sanders Corporation (astor-sanders) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer. Some of our competitive benefits include
Generous Paid Time Off (PTO) and all Federal Holidays off
Comprehensive Health and Dental Insurance Coverage
Retirement Savings Plan
Pre-Tax Benefit Programs
Wellness and Work-Life Support
Professional Development
Performance and Referral Bonuses
Life and Disability Insurance