BETHANY COMMUNITY SCHOOL

- BETHANY, Connecticut This job is also posted in

BETHANY SCHOOL DISTRICT

\nJob Details\n

Job ID:

5807218\n

Application Deadline:

Posted until filled\n

Posted:

Yesterday\n

Starting Date:

Immediately\nJob Description\n

Job Summary:

\nThe Bethany Public School District is seeking a candidate who will be responsible for providing basic ongoing, first and second level, school-based technical support to staff and students in the use of technology.\nReports to:

IT Director Hours:

28.75 hours per week. Monday through Friday, 8:45 am-2:30 pm, includes half hour paid meal period

Benefits:

Paid holidays, paid sick and personal time\n

Pay Rate:

$22.00 per hour.\n

Terms of Employment:

Twelve-month position, following district office work calendar\n

Minimum Requirements:

\nHigh School Diploma. Associate or Bachelor's Degree preferred.\nMicrosoft, Google, and PC Certifications are preferred.\nMicrosoft desktop operating system/applications installation and support experience preferred.\nExperience on multiple platforms including concepts of networking and Instructional Technology best practices preferred.\nPC imaging experience preferred\nDemonstrated understanding of DNS, Active Directory, TCP/IP, Switches, Windows Servers, Ethernet, local and wide area networking, internet and web technologies, wireless technology, preferred.\nExcellent communication and interpersonal skills.\nExcellent oral and written skills for client communication and system documentation.\nAbility to troubleshoot software and hardware malfunctions.\nAbility to listen, remain calm, patient, and productive in all situations.\nMust be extremely organized and able to handle multiple projects and assignments simultaneously.\nAbility to participate in a team environment and foster team building.\nWorking knowledge and understanding of computer hardware such as desktops, portables, notebooks, Chromebooks, printers, switches, and file servers.\nAbility to work independently and under minimal supervision.\nAbility to maintain a high level of confidentialality and discretion regarding information and personal observations of students and staff.\nAbility to perform required work accurately and within established timelines\nAbility to function well in a highppaced and at times stressful environment.\nAbility to take and follow directions\nProficient use of employee technology resources following district policies and procedures (e.g., email, web applications, absnece management, student information systems, etc)\n

Duties/Responsibilities:

\nProvide Tier 1 and Tier 2 support and troubleshooting for simple to moderate complex issues for both hardware and software to staff and students\nProvide implementation, support, and maintenance of desktop configurations\nProvide support and maintenance of all hardware including computers, projectors, interactive whiteboards, tablets, printers, copiers, peripherals, and servers.\nAssist in analyzing new and modified software in relation to installation requirements\nMaintains an inventory of hardware, software, and other equipment\nContributes to development and implementation of the District's Technology Plan\nAssists in providing technical training to staff for implementation of new technology systems and skills development for exisiting technology systems\nAssists in the preparation of technical documentation for staff, students, and families regarding district technology\nAssists in the development, implementation, and maintenance of disaster recovery plan\nAssists in the development, implementation, and maintenance of a recycling plan for obsolete technology.\nProvides technical support to track, document, and update support tickets using the district help desk system\nPrepare, deploy, inventory and collect student and staff devices\nPerfom routine maintenance and troubleshooting on school technology equipment\n

Physical Demands:

\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job and are not meant to be all-inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.\nSedentary to medium strength needed to exert force 20-50 lbs. occasionally, 10-25 lbs. frequently, and up to 10 lbs. constantly.\nOccasional climbing, crawling and working in tight areas, frequent stooping, kneeling, crouching, reaching, handling, fingering, talking, and hearing.\nMobility to work in a typical office and school setting.\nStamina to remain seated and maintain concentration in person and over the telephone.\nVision including frequent near acuity, occasional far acuity, and color vision.\nReading printed materials, VDT screens, and other monitoring devices.\nRequires the individual to meet multiple demands from several people and interact with the public, students, and staff.\n

Position Type:

Part-Time\n

Salary:

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