Job Description
IT•Intern Req #2125 400 Industrial Ave, Cheshire, CT 06410, USA Apply Share Job Description Posted Thursday, June 11, 2026 at 12:00
AM Position Overview:
As an Information Technology (IT) Intern, you will support the day-to-day technology operations of the organization while gaining hands-on experience in end-user support, hardware troubleshooting, device management, and helpdesk operations. This role offers the opportunity to develop technical skills by assisting employees with technology-related issues, supporting critical business systems, and contributing to the efficient operation of IT services across the organization. RESPONSIBILITIES
Provide first-level helpdesk support for end users, including basic troubleshooting of Microsoft Windows and Microsoft Office 365 applications Respond to user requests and assist with resolving hardware, software, and connectivity issues Log, track, and manage helpdesk tickets, ensuring timely updates and escalation of issues when appropriate Support PC and laptop deployment, configuration, maintenance, and troubleshooting Assist with inventory management and tracking of IT hardware and technology assets Monitor and maintain printer hardware, including troubleshooting common issues, replacing consumables, and coordinating repairs as needed Support the setup, deployment, maintenance, and management of Zebra order entry devices Assist with device imaging, software installation, updates, and configuration Document technical procedures, troubleshooting steps, and support activities Collaborate with IT team members on technology projects and system improvements Perform other duties and special projects as assigned Environment:
Warehouse Office•approx. 65F•75F Schedule:
Monday•Friday 8:00am•5:00pm Flexibility to work various or additional shifts, as needed including evenings, weekends, and holidays Experience:
Currently pursuing a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field Basic knowledge of Microsoft Windows operating systems and Microsoft Office 365 Familiarity with computer hardware, peripherals, and mobile devices Experience troubleshooting technology issues through coursework, projects, or personal experience preferred Understanding of helpdesk or ticketing systems is a plus Familiarity with Zebra mobile devices, printers, or inventory management systems is a plus Skills:
Physical abilities : Ability to stand, walk and sit throughout your day; Walking on a variety of flooring such as carpet, concrete, tile etc; Strong communication Skills:
Ability to communicate clearly and effectively with peers and leaders on a daily basis Organizational Skills:
Ability to prioritize and meet deadlines; project management Working in a team based environment: Working independently and as a team player to ensure our customers are receiving orders timely and with the highest quality Quality:
Maintain integrity and high standards from all perspectives Safety Culture:
Maintain and drive safety policies to all associates; driving for accountability of safe practices throughout shift Job Details Pay Type Hourly Scan this QR code and apply! Download 400 Industrial Ave, Cheshire, CT 06410, USA
